Miss S Holmes, Shipley

Very clean, friendly staff and good quality of food.

Mrs J Fox, Widnes

Friendly hotel with good food and drinks with entertainment every day/night. The staff very helpful and the rooms are cleaned everyday, the price of hotel was very reasonable for what we got. This was my 4th stay at this hotel and would definitely go back again.

Mr M Wilden, Market Rasen

Awful needs major refurbishment, television must be 20 years old, old kitchenette in room behind wardrobe doors, bathroom patched up, more like a 2 star.

Mrs S Jamison , Nottingham

Great Hotel. Great price with sunshine holidays.

Mrs D Shah, Harrow

Mrs D Shah, Harrow

The hotel was ok, beach is very close but as I was vegetarian I had some problems with food otherwise everything was fine.

Mrs J Moonan, Wigan

The hotel layout is not very picturesque but you couldn't fault the facilities, entertainment, food and cleanliness. A choice of pools was a great idea - a quiet chilled out one and a fun family friendly one. We had a great holiday.

Mr C Vervoort, Nuneaton

Mr J Dunn, King's Lynn

Mr M Bhachu, Leeds

Staff are lovely, had all inclusive family room, pool view. 4 single beds, one of the beds was broken and the mattress was paper thin, had to add a blanket to make it softer. The patio doors to the balcony were absolutely rubbish, as in anyone could break in, you could lock them however all you had to do was pull it hard to open it from outside. Room says it has a kitchenette basically it was an old tatty oven, a broken fridge with a tatty sink which had a hole in the tap, all this was set out in a wardrobe. Food was ok, bit repetitive but nice. Poolside was ok but kids pool was very cold. Room cleaning was good at start but I do think they slacked towards end of week, dirt left on floor and swept into a corner. Rooms definitely need re-decorating 100% very old and tired looking. Definitely not worth the money paid for a week. Apart from the issues with the rooms etc it's friendly family resort which is nice and quiet at night.

Mrs J Mcallister, Hamilton

Rooms are very old looking and the toilet leaked so there was a smell of urine and when my girls were in the shower water came through the drain on the floor. Food in the restaurant was very poor for the children and very poor variety; if you like pizza you were fine as that was on every night. Staff were friendly and willing to help, didn't have any issues with them.

Miss S Allott, Pontefract

Mr E Iventa, Wintertur

Mr N Jennings, Uxbridge

Isla Bonita a very basic hotel, certainly not a 4 star. However the place is very clean, the food ok, staff are extremely friendly and the drink great. Paying £45 each per night all inclusive, you shouldn't expect a top 4 star hotel, which would be £80-£100 per night. A great budget hotel and very friendly. For the money it's great value and you get what you pay in life.

Our group of 25 people are going back again next year, as we had a value for money holiday.

Mr I Donald, Dunfermline

Ms J Russell , Belfast

Hotel continually ran out of food! Drinks machine broke. Rooms are not good even when you pay for superior ones. Staff are pleasant and helpful.

Mr M Stevens, Cleethorpes

Hotel is fantastic, great food, good drinks, near the beach and lots of nice fancy restaurants. Very clean hotel, can't wait to return.

Mr C Young, Stockport

The hotel does what it says, it is dated but everything that you require for a holiday in the sun is there. The staff are excellent and the hygiene standards are of a high quality. The food is plentiful and although the choice is not overwhelming it is adequate. The drinks and bar staff are excellent and although there is often small queues at the bar, the staff are very efficient.

If you are expecting 4 star luxury you might be disappointed, if you accept you get what you pay for, you will not be. To be fair to the hotel some of the guests complain it is not 4 star; from the hotels viewpoint a lot of the guests are a long way from 4 star!

Mrs A White, Penrith

This our third year at the hotel, the only quibble is that it does need updating as some of the rooms are looking a bit drab. There is plenty of choice with regards to the food, activities for all ages and the entertainment could be better.

Mrs J Sansom, Cardiff

Hotel needs a huge update. Sun loungers very tatty. Entertainment awful. Food ok.