Troya Hotel
Playa de las Americas, Tenerife

Holidays at Troya Hotel in Playa de las Americas, Tenerife
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  • Holidays at Troya Hotel in Playa de las Americas, Tenerife
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Rating 4

The Troya Hotel is nicely situated near the sea and in one of the most well known tourist areas in the Canary Islands. The staff at the hotel are kind and helpful and the atmosphere is cosy and relaxing, ideal for couples or families looking for a sunny get away.

4.2 / 5 from 42 reviews

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Facilities

  • Sports facilities
  • Satellite/TV
  • Laundry
  • Kids Pools
  • Kids Playground
  • Spa Facilities
  • Games room
  • Foreign Exchange
  • Fitness/Gym Facilities
  • Safety Deposit Box Rental

The facilities provided for guests includes a 24 hour reception, currency exchange, laundry facilities, WiFi and gift shop.

There is a swimming pool (heated in winter), sun terrace with loungers, mini golf, paddle tennis court, tennis court, pool table, table tennis, daytime activities and regular evening entertainment. For the younger guests the hotel provides a separate children's pool, playground and a kids club.

The hotel also has a beauty salon, hair dressers, sauna, massage facilities and a spa which offers various treatments and services (local charge).

Further facilities include a lounge bar, poolside snack bar and a buffet style restaurant.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

The Troya Hotel comprises of 318 rooms. Each room is equipped with bathroom with bath/shower, WC, hair-dryer, satellite TV, telephone, in-room safe (local charge), background music, air conditioning and a balcony or terrace.

Local charges may apply to some hotel facilities and others may be seasonal.

Special Information

This accommodation has previously been known as : Hesperia Park Troya Hotel

Map of Troya Hotel

The Troya Hotel is just 50m from the beach with sun loungers and parasols to relax on. Nearby guests will find a variety of shops, bars and restaurants.

Playa de las Americas is approx 24km from Tenerife South Airport and approx 81km from Tenerife North Airport.

Address: RAFAEL PUIG LLUVINA, 2, Costa Adeje, Tenerife, Canary Islands Telephone: 0034 922 011 100

Please note: the hotel locations shown are to be used for guide purposes only.

Troya Hotel Reviews

Customer Rating 4.2 / 5 from 42 Customer Reviews

Holiday Date:8th Nov 2016
Accommodation:Troya Hotel
Room:Superior Club Double-Sea View
Board:Half Board
(4 suns)

The room was a bit smaller than we expected. A bit cramped for 3 people. The view was great. The food was okay. Could have had more variety for breakfast. Mushrooms would have been nice for a change. Quiet sunbathing area was amazing.

Holiday Date:2nd Oct 2016
Accommodation:Troya Hotel
Room:Single
Board:All Inclusive
(4 suns)

Had a most enjoyable 7 day's holiday and would recommend to family and friends. Found hotel as described and very clean and tidy Staff very pleasant and helpful. Downside took too long to get drink at bar by pool area.

Holiday Date:28th Sep 2016
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Half Board
(5 suns)

Great location, friendly staff and great food.

Holiday Date:15th Sep 2016
Accommodation:Troya Hotel
Room:Junior Suite - Sea View
Board:Half Board
(4 suns)

Great, upgrade available.

Holiday Date:14th Sep 2016
Accommodation:Troya Hotel
Room:Double Or Twin - Side Sea View
Board:All Inclusive
(5 suns)

Holiday Date:14th Sep 2016
Accommodation:Troya Hotel
Room:Double Or Twin - Side Sea View
Board:All Inclusive
(5 suns)

Great hotel, food was good with a wide choice and the staff were excellent especially on reception. Only downside was the waiting time at the bar.

Holiday Date:8th Sep 2016
Accommodation:Troya Hotel
Room:Double Or Twin
Board:All Inclusive
(3 suns)

Bit disappointed, after arriving at 10pm we were sent along to the sister hotel (Hotel Gala) due to Hotel Troya over booking. Oonce we had arrived the room was lovely, modern and comfortable. The next day we went back to Troya where the cab driver who took us was very rude and abrupt chucking suitcases and made a fuss and started swearing at us when we said Hotel Troya was paying and he must report to their reception (less than 10 steps away) instead leaving us having to open our cases in the street to get our cash to pay, only to be reimbursed by Hotel Troya. Once we finally got to our room we were very disappointed as the room we were allocated in their sister hotel was much nicer. Despite the lady who informed us we were having to stay in the Hotel Gala for a night promised a upgrade in our room (from a standard room to a suite) the room was very basic and out of date. The location of Troya hotel was the best part of the holiday. The rooms were cleaned daily and could always find a nice sunny spot beside the pool. The food was very boring and often repeated, there was always something to do of an evening with a variety of different entertainment. Must say was quite disappointed with the hotel.

Holiday Date:31st Jul 2016
Accommodation:Troya Hotel
Room:Double Or Twin
Board:All Inclusive
(4 suns)

Rooms were clean, cleaned daily (loads of dust under the beds). No kettle to have a hot drink. Hotel very clean. Pool is nice and is suitable for all ages. Very limited sunbeds.

Food is nice. Could get boring if you were staying more than a week all inclusive. Staff are very friendly. Location is ideal if you like the beach. It is directly on the beach front. It is also on the Veronica strip. Noise is no issue.

Holiday Date:15th Jul 2016
Accommodation:Troya Hotel
Room:Double Or Twin
Board:All Inclusive
(5 suns)

The room was lovely, the hotel was always clean and tidy and rooms were also cleaned everyday and new towels changed every day. Food was very repetitive and not much of a selection but would definitely stay here again.

Holiday Date:8th May 2016
Accommodation:Troya Hotel
Room:Double Or Twin - Side Sea View
Board:All Inclusive
(4 suns)

Friendly staff, extremely hard working bar and restaurant staff. Plenty of sun loungers, towels available on a 15 euro refundable deposit basis. Room was a good size and we got the king size bed requested. Some noise from Veronicas as we were quite near the front of the hotel. Enjoyed the breakfasts, but other food lacking in variety and quality. A lovely spa on site at additional cost, also lots of treatments.

Holiday Date:22nd Apr 2016
Accommodation:Troya Hotel
Room:Single
Board:Half Board
(5 suns)

I have stayed at this hotel several times. It is in a very good position, the staff are helpful and the rooms are excellent.

Holiday Date:9th Feb 2016
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Half Board
(5 suns)

Very comfortable rooms and good variety of food on offer,

Holiday Date:1st Feb 2016
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Half Board
(5 suns)

Excellent hotel and staff, we did not like the room they first offered us, as soon as we mentioned this to reception we were offered a much nicer room excellent in every way, there was no hesitation at all in offering us this better room. I hurt my arm and as soon as Oscar in reception noticed it he straightaway bandaged. It. This was as we were leaving. I think this was excellent service, I can't praise the staff in all positions enough.

Holiday Date:18th Dec 2015
Accommodation:Troya Hotel
Room:Double Or Twin
Board:All Inclusive
(3 suns)

The hotel itself is clean and nice. The food is very basic and not labelled very well, you can get cheese toasties at the poolside bar which was nice. There is noise from the night club just outside on the Veronica's strip which woke us up on a few occasions and doesn't finish until 6am. We saw 2 muggings in our 9 day stay and heard of 5 more so hide your money well and don't take your mobile out at night time. Over all it was a nice hotel and enjoyed our stay.

Holiday Date:26th Sep 2015
Accommodation:Troya Hotel
Room:Junior Suite
Board:All Inclusive
(4 suns)

Holiday Date:6th Sep 2015
Accommodation:Troya Hotel
Room:Superior Double Or Twin - Sea View
Board:All Inclusive
(2 suns)

Holiday Date:16th Jul 2015
Accommodation:Troya Hotel
Room:Single
Board:All Inclusive
(5 suns)

Staff were helpful and friendly. Very clean. Animation staff very good and fun. Food did have a different theme each day, always hot. Not enough pool umbrellas, people put towels on beds next to umbrellas and some times didn't use them until afternoon. They have a policy of no towels on beds but don't enforce it. Great holiday though and I was a solo traveller.

Holiday Date:30th May 2015
Accommodation:Troya Hotel
Room:Club Room - Sea View
Board:All Inclusive
(3 suns)

Location, excellent. Food very good. Apart from TV in room, no fridge, no kettle. Slow to get served at bar, indoor bar not open, choice of drinks on all-inclusive very poor.

Holiday Date:28th Apr 2015
Accommodation:Troya Hotel
Room:Standard Room
Board:Half Board
(5 suns)

Everything is wonderful.

Holiday Date:5th Apr 2015
Accommodation:Troya Hotel
Room:Family Room
Board:Half Board
(4 suns)

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Please note: the comments above are the subjective opinions of customers and not of sunshine.co.uk Ltd

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