Troya Hotel
Playa de las Americas, Tenerife

Miss S Hannay, Cannock

Rooms were clean, cleaned daily (loads of dust under the beds). No kettle to have a hot drink. Hotel very clean. Pool is nice and is suitable for all ages. Very limited sunbeds.

Food is nice. Could get boring if you were staying more than a week all inclusive. Staff are very friendly. Location is ideal if you like the beach. It is directly on the beach front. It is also on the Veronica strip. Noise is no issue.

Miss S May, Chessington

The room was lovely, the hotel was always clean and tidy and rooms were also cleaned everyday and new towels changed every day. Food was very repetitive and not much of a selection but would definitely stay here again.

Mrs J Gunther, Fleetwood

Friendly staff, extremely hard working bar and restaurant staff. Plenty of sun loungers, towels available on a 15 euro refundable deposit basis. Room was a good size and we got the king size bed requested. Some noise from Veronicas as we were quite near the front of the hotel. Enjoyed the breakfasts, but other food lacking in variety and quality. A lovely spa on site at additional cost, also lots of treatments.

Mrs J Yates, Market Weighton

I have stayed at this hotel several times. It is in a very good position, the staff are helpful and the rooms are excellent.

Mr R Mcneish, Cumnock

Very comfortable rooms and good variety of food on offer,

Mr W Sanders, Bergen

Excellent hotel and staff, we did not like the room they first offered us, as soon as we mentioned this to reception we were offered a much nicer room excellent in every way, there was no hesitation at all in offering us this better room. I hurt my arm and as soon as Oscar in reception noticed it he straightaway bandaged. It. This was as we were leaving. I think this was excellent service, I can't praise the staff in all positions enough.

Mr S Heald, Rotherham

The hotel itself is clean and nice. The food is very basic and not labelled very well, you can get cheese toasties at the poolside bar which was nice. There is noise from the night club just outside on the Veronica's strip which woke us up on a few occasions and doesn't finish until 6am. We saw 2 muggings in our 9 day stay and heard of 5 more so hide your money well and don't take your mobile out at night time. Over all it was a nice hotel and enjoyed our stay.

Mr D Bignell, Epsom

Miss J Hughes, Sheerness

Mrs F Bechelet, Aldershot

Staff were helpful and friendly. Very clean. Animation staff very good and fun. Food did have a different theme each day, always hot. Not enough pool umbrellas, people put towels on beds next to umbrellas and some times didn't use them until afternoon. They have a policy of no towels on beds but don't enforce it. Great holiday though and I was a solo traveller.

Mr J Devoy, Ellesmere Port

Location, excellent. Food very good. Apart from TV in room, no fridge, no kettle. Slow to get served at bar, indoor bar not open, choice of drinks on all-inclusive very poor.

Mrs V Minchev, London

Everything is wonderful.

Mr G Caunans, Asker

Mr D Lambert, Winsford

Clean, quiet, very pleasant and helpful staff. Food good but tended to be repeated on a regular basis. Plenty of sun loungers.

Mrs A Fisher, Dundee

Absolutely an almost perfect week of comfort, sunshine, friendliness, cleanliness, good food, plenty sun loungers and umbrellas at any time of the day and also comfortable sofas and easy chairs by the pool area. Beautifully situated on the water front.

Mrs A Kerr, Renfrew

Enjoyed stay. Hotel very clean and food good.

Mr P Heyes, Mexborough

Wonderful hotel in a prime position. Staff first class in all departments. Food varied and enjoyable. Very clean hotel and our room was awesome. We had a queen size bed!

Plenty of sun beds round the pool and the entertainment in the hotel was varied and generally quite good. Special thanks to the reception staff who went out of their way to be helpful.

Mr A Heer, Southall

Very relaxing, spa is amazing.

Mr P Worgan, Newcastle

Good hotel, good variety of food, would be much better with AI bracelets, big queues for drinks outside during the day due to scanning cards all the time, also had to change card twice due to not scanning plus miserable staff. Staff in reception very nice/friendly. Plenty of sunbeds but for 7 days only one toilet in pool area open others locked and without paper. Good sized room but air con not working and would benefit from fridge, clean and towels changed regularly. Location very handy for beach, no noise disturbance at night.

Mr A Cunningham, Bristol

Rooms, staff, location, pool, all very good. Television had 5 English speaking channels, all showing the same World news which was repeated over and over. Very monotonous. Hotel was in a good position near the beach and easy walk to shops etc.