Troya Hotel

Playa de las Americas, Tenerife
Troya Hotel Troya Hotel
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Rating 4

The Troya Hotel is nicely situated near the sea and in one of the most well known tourist areas in the Canary Islands. The staff at the hotel are kind and helpful and the atmosphere is cosy and relaxing, ideal for couples or families looking for a sunny get away.

4.2 / 5 from 21 reviews

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Facilities

  • Sports facilities
  • Satellite/TV
  • Laundry
  • Kids Pools
  • Kids Playground
  • Spa Facilities
  • Games room
  • Foreign Exchange
  • Fitness/Gym Facilities
  • Safety Deposit Box Rental

The facilities provided for guests includes a 24 hour reception, currency exchange, laundry facilities, WiFi and gift shop.

There is a swimming pool (heated in winter), sun terrace with loungers, mini golf, paddle tennis court, tennis court, pool table, table tennis, daytime activities and regular evening entertainment. For the younger guests the hotel provides a separate children's pool, playground and a kids club.

The hotel also has a beauty salon, hair dressers, sauna, massage facilities and a spa which offers various treatments and services (local charge).

Further facilities include a lounge bar, poolside snack bar and a buffet style restaurant.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

The Troya Hotel comprises of 318 rooms. Each room is equipped with bathroom with bath/shower, WC, hair-dryer, satellite TV, telephone, in-room safe (local charge), background music, air conditioning and a balcony or terrace.

Local charges may apply to some hotel facilities and others may be seasonal.

Special Information

This accommodation has previously been known as : Hesperia Park Troya Hotel

Map of Troya Hotel

The Troya Hotel is just 50m from the beach with sun loungers and parasols to relax on. Nearby guests will find a variety of shops, bars and restaurants.

Playa de las Americas is approx 24km from Tenerife South Airport and approx 81km from Tenerife North Airport.

Address: RAFAEL PUIG LLUVINA, 2, Costa Adeje, Tenerife, Canary Islands

Please note: the hotel locations shown are to be used for guide purposes only.

Troya Hotel Reviews

Customer Rating 4.2 / 5 from 21 Customer Reviews

Holiday Date:6th Mar 2015
Accommodation:Troya Hotel
Room:Club Room - Sea View
Board:Half Board
(4 suns)

Clean, quiet, very pleasant and helpful staff. Food good but tended to be repeated on a regular basis. Plenty of sun loungers.

Holiday Date:20th Feb 2015
Accommodation:Troya Hotel
Room:Superior Double Or Twin - Sea View
Board:Bed & Breakfast
(5 suns)

Absolutely an almost perfect week of comfort, sunshine, friendliness, cleanliness, good food, plenty sun loungers and umbrellas at any time of the day and also comfortable sofas and easy chairs by the pool area. Beautifully situated on the water front.

Holiday Date:10th Feb 2015
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Bed & Breakfast
(5 suns)

Enjoyed stay. Hotel very clean and food good.

Holiday Date:16th Jan 2015
Accommodation:Troya Hotel
Room:Single
Board:Half Board
(5 suns)

Wonderful hotel in a prime position. Staff first class in all departments. Food varied and enjoyable. Very clean hotel and our room was awesome. We had a queen size bed!

Plenty of sun beds round the pool and the entertainment in the hotel was varied and generally quite good. Special thanks to the reception staff who went out of their way to be helpful.

Holiday Date:9th Dec 2014
Accommodation:Troya Hotel
Room:Club Superior Double Or Twin
Board:All Inclusive
(5 suns)

Very relaxing, spa is amazing.

Holiday Date:11th Oct 2014
Accommodation:Troya Hotel
Room:Double Or Twin
Board:All Inclusive
(4 suns)

Good hotel, good variety of food, would be much better with AI bracelets, big queues for drinks outside during the day due to scanning cards all the time, also had to change card twice due to not scanning plus miserable staff. Staff in reception very nice/friendly. Plenty of sunbeds but for 7 days only one toilet in pool area open others locked and without paper. Good sized room but air con not working and would benefit from fridge, clean and towels changed regularly. Location very handy for beach, no noise disturbance at night.

Holiday Date:3rd Oct 2014
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Half Board
(4 suns)

Rooms, staff, location, pool, all very good. Television had 5 English speaking channels, all showing the same World news which was repeated over and over. Very monotonous. Hotel was in a good position near the beach and easy walk to shops etc.

Holiday Date:2nd Sep 2014
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Half Board
(4 suns)

Rooms could be a bit more up to date, was cleaned everyday, food wasn't nice and some staff were rude, not friendly at all. Pool was good.

Holiday Date:15th Jun 2014
Accommodation:Troya Hotel
Room:Double Or Twin
Board:All Inclusive
(4 suns)

Hotel Troya is really good place, everything what you want is there. Only bad point is information about your time when you must leave your room. They don't tell you anything and after they charge you extra money.

Holiday Date:1st Jun 2014
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Full Board
(4 suns)

Food very good, expensive for the drinks, hotel room very clean, bath needs changing but over all ok would stay again.

Holiday Date:24th Apr 2014
Accommodation:Troya Hotel
Room:Double Or Twin
Board:All Inclusive
(4 suns)

We had a very pleasant stay at Troya Hotel, we loved the location just beside a lovely beach. The staff were great, friendly and helpful. The rooms and public areas were all clean and well managed. There was always available sun loungers by the pool and the only let down was the variety of food (however, the food available was good quality).

Holiday Date:18th Apr 2014
Accommodation:Troya Hotel
Room:Club Room
Board:Half Board
(4 suns)

Very good hotel, good location, on the beach and good catering.

Holiday Date:13th Apr 2014
Accommodation:Troya Hotel
Room:Superior Double Or Twin - Sea View
Board:All Inclusive
(4 suns)

When we arrived we had a good welcome from the lady on reception and allocated a good room. The room overlooked the sea and Veronicas, which was no problem as we heard no noise at night when the balcony door was closed. Cleanliness was good and the cleaning staff were friendly. The restaurant manager and his staff were professional and helpful, there was plenty of choice and we always found something likeable. The pool area was clean and well maintained, with plenty of sun loungers. The location was good. We would return to this hotel.

Holiday Date:8th Apr 2014
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Half Board
(5 suns)

Stayed 7 or 8 times at Troya, even better now with its make over. Food great. No noise. Good rooms. Good staff. Great position. Could do with a couple of English channels on TV (we had a day of heavy rain and you can only get BBC World News).

Holiday Date:14th Jan 2014
Accommodation:Troya Hotel
Room:Superior Double Or Twin - Sea View
Board:Half Board
(3 suns)

Room and service fine and location very central but unfortunately there was a lot of renovation work being done in the dining room which led to overcrowding and also in the front of the hotel. The work was directly below our balcony and was very noisy therefore we were unable to enjoy sitting on the balcony (for which I paid extra for a sea view) during the daytime. This work was not mentioned at any time during booking or after so came as a bit of a shock.

Holiday Date:3rd Jan 2014
Accommodation:Troya Hotel
Room:Double Or Twin
Board:All Inclusive
(5 suns)

Hotel was very clean. Staff friendly and helpful. Food was excellent. Would definitely stay here again. Situated right on the beach and close to all nightlife.

Holiday Date:2nd Dec 2013
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Half Board
(4 suns)

Troya Hotel is in an excellent location. Unfortunately there was a lot of building work going on in and around the hotel when we stayed in December. The buffet meals were excellent and the choice very good. All in all a pleasant hotel if the building works weren't there.

Holiday Date:13th Sep 2013
Accommodation:Troya Hotel
Room:Double Or Twin
Board:All Inclusive
(3 suns)

Hotel was ok. Good location but lots of construction work going on in the hotel whilst we were there. Visually this was off putting as well as a lot of noise. Not all drinks were included in the all inclusive package which is a shame. Not come across this before.

Hotel was clean and food was ok. Lots of spare sun loungers. Staff were helpful and accommodating.

Holiday Date:11th Sep 2013
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Bed & Breakfast
(5 suns)

Rooms were very spacious, well maintained and clean. There was always loungers by the pool available, which meant no mad rush in the morning to get one. The staff were very helpful and friendly and were able to communicate in very good English if need be. The location is fantastic - couldn't ask for better. You step out of the front door and you are at Veronica's strip/beach/restaurants. Brilliant hotel, loved every minute of our stay.

Holiday Date:14th Aug 2013
Accommodation:Troya Hotel
Room:Double Or Twin
Board:All Inclusive
(4 suns)

The hotel was being refurbished while we were there so some areas were affected by building works. On the plus side this meant that approx 20 per cent of the rooms were unoccupied so there were never any queues for food or drinks and there was no mad rush for sunbeds. Even fully occupied there seemed to be enough staff to cope easily.

Rooms are fine for 2 people but would be cramped with more than that. Maid service was good. The hotel has free wi-fi throughout. Downloading films will cost you extra though. Don't know what the tv is like - never switched it on.

Buffet style meals good although we have stayed at hotels with many more selections available. Guests were mainly Spanish and Eastern European so if you want burger and chips every meal you would have to walk 100m to McD's. Limited activities organised so you are not continuously being pestered by the animation team :)

Evening entertainment is standard holiday hotel fare although later than we have seen elsewhere (the adult show starts at 22:30). AI finishes at 23:30 so if you want to stay in the bar all night you're better off going outside.

Holiday Date:7th Dec 2012
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Bed & Breakfast
(4 suns)

Excellent breakfast choice. Good sized room. Quiet pool area - no blaring music, thankfully. Safe available but not free.

Please note: the comments above are the subjective opinions of customers and not of sunshine.co.uk Ltd

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