Troya Hotel
Playa de las Americas, Tenerife

Troya Hotel Troya Hotel
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Rating 4

The Troya Hotel is nicely situated near the sea and in one of the most well known tourist areas in the Canary Islands. The staff at the hotel are kind and helpful and the atmosphere is cosy and relaxing, ideal for couples or families looking for a sunny get away.

4.2 / 5 from 33 reviews

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Facilities

  • Sports facilities
  • Satellite/TV
  • Laundry
  • Kids Pools
  • Kids Playground
  • Spa Facilities
  • Games room
  • Foreign Exchange
  • Fitness/Gym Facilities
  • Safety Deposit Box Rental

The facilities provided for guests includes a 24 hour reception, currency exchange, laundry facilities, WiFi and gift shop.

There is a swimming pool (heated in winter), sun terrace with loungers, mini golf, paddle tennis court, tennis court, pool table, table tennis, daytime activities and regular evening entertainment. For the younger guests the hotel provides a separate children's pool, playground and a kids club.

The hotel also has a beauty salon, hair dressers, sauna, massage facilities and a spa which offers various treatments and services (local charge).

Further facilities include a lounge bar, poolside snack bar and a buffet style restaurant.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

The Troya Hotel comprises of 318 rooms. Each room is equipped with bathroom with bath/shower, WC, hair-dryer, satellite TV, telephone, in-room safe (local charge), background music, air conditioning and a balcony or terrace.

Local charges may apply to some hotel facilities and others may be seasonal.

Special Information

This accommodation has previously been known as : Hesperia Park Troya Hotel

Map of Troya Hotel

The Troya Hotel is just 50m from the beach with sun loungers and parasols to relax on. Nearby guests will find a variety of shops, bars and restaurants.

Playa de las Americas is approx 24km from Tenerife South Airport and approx 81km from Tenerife North Airport.

Address: RAFAEL PUIG LLUVINA, 2, Costa Adeje, Tenerife, Canary Islands

Please note: the hotel locations shown are to be used for guide purposes only.

Troya Hotel Reviews

Customer Rating 4.2 / 5 from 33 Customer Reviews

Holiday Date:15th Jul 2016
Accommodation:Troya Hotel
Room:Double Or Twin
Board:All Inclusive
(5 suns)

The room was lovely, the hotel was always clean and tidy and rooms were also cleaned everyday and new towels changed every day. Food was very repetitive and not much of a selection but would definitely stay here again.

Holiday Date:8th May 2016
Accommodation:Troya Hotel
Room:Double Or Twin - Side Sea View
Board:All Inclusive
(4 suns)

Friendly staff, extremely hard working bar and restaurant staff. Plenty of sun loungers, towels available on a 15 euro refundable deposit basis. Room was a good size and we got the king size bed requested. Some noise from Veronicas as we were quite near the front of the hotel. Enjoyed the breakfasts, but other food lacking in variety and quality. A lovely spa on site at additional cost, also lots of treatments.

Holiday Date:22nd Apr 2016
Accommodation:Troya Hotel
Room:Single
Board:Half Board
(5 suns)

I have stayed at this hotel several times. It is in a very good position, the staff are helpful and the rooms are excellent.

Holiday Date:9th Feb 2016
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Half Board
(5 suns)

Very comfortable rooms and good variety of food on offer,

Holiday Date:1st Feb 2016
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Half Board
(5 suns)

Excellent hotel and staff, we did not like the room they first offered us, as soon as we mentioned this to reception we were offered a much nicer room excellent in every way, there was no hesitation at all in offering us this better room. I hurt my arm and as soon as Oscar in reception noticed it he straightaway bandaged. It. This was as we were leaving. I think this was excellent service, I can't praise the staff in all positions enough.

Holiday Date:18th Dec 2015
Accommodation:Troya Hotel
Room:Double Or Twin
Board:All Inclusive
(3 suns)

The hotel itself is clean and nice. The food is very basic and not labelled very well, you can get cheese toasties at the poolside bar which was nice. There is noise from the night club just outside on the Veronica's strip which woke us up on a few occasions and doesn't finish until 6am. We saw 2 muggings in our 9 day stay and heard of 5 more so hide your money well and don't take your mobile out at night time. Over all it was a nice hotel and enjoyed our stay.

Holiday Date:26th Sep 2015
Accommodation:Troya Hotel
Room:Junior Suite
Board:All Inclusive
(4 suns)

Holiday Date:6th Sep 2015
Accommodation:Troya Hotel
Room:Superior Double Or Twin - Sea View
Board:All Inclusive
(2 suns)

Holiday Date:16th Jul 2015
Accommodation:Troya Hotel
Room:Single
Board:All Inclusive
(5 suns)

Staff were helpful and friendly. Very clean. Animation staff very good and fun. Food did have a different theme each day, always hot. Not enough pool umbrellas, people put towels on beds next to umbrellas and some times didn't use them until afternoon. They have a policy of no towels on beds but don't enforce it. Great holiday though and I was a solo traveller.

Holiday Date:30th May 2015
Accommodation:Troya Hotel
Room:Club Room - Sea View
Board:All Inclusive
(3 suns)

Location, excellent. Food very good. Apart from TV in room, no fridge, no kettle. Slow to get served at bar, indoor bar not open, choice of drinks on all-inclusive very poor.

Holiday Date:28th Apr 2015
Accommodation:Troya Hotel
Room:Standard Room
Board:Half Board
(5 suns)

Everything is wonderful.

Holiday Date:5th Apr 2015
Accommodation:Troya Hotel
Room:Family Room
Board:Half Board
(4 suns)

Holiday Date:6th Mar 2015
Accommodation:Troya Hotel
Room:Club Room - Sea View
Board:Half Board
(4 suns)

Clean, quiet, very pleasant and helpful staff. Food good but tended to be repeated on a regular basis. Plenty of sun loungers.

Holiday Date:20th Feb 2015
Accommodation:Troya Hotel
Room:Superior Double Or Twin - Sea View
Board:Bed & Breakfast
(5 suns)

Absolutely an almost perfect week of comfort, sunshine, friendliness, cleanliness, good food, plenty sun loungers and umbrellas at any time of the day and also comfortable sofas and easy chairs by the pool area. Beautifully situated on the water front.

Holiday Date:10th Feb 2015
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Bed & Breakfast
(5 suns)

Enjoyed stay. Hotel very clean and food good.

Holiday Date:16th Jan 2015
Accommodation:Troya Hotel
Room:Single
Board:Half Board
(5 suns)

Wonderful hotel in a prime position. Staff first class in all departments. Food varied and enjoyable. Very clean hotel and our room was awesome. We had a queen size bed!

Plenty of sun beds round the pool and the entertainment in the hotel was varied and generally quite good. Special thanks to the reception staff who went out of their way to be helpful.

Holiday Date:9th Dec 2014
Accommodation:Troya Hotel
Room:Club Superior Double Or Twin
Board:All Inclusive
(5 suns)

Very relaxing, spa is amazing.

Holiday Date:11th Oct 2014
Accommodation:Troya Hotel
Room:Double Or Twin
Board:All Inclusive
(4 suns)

Good hotel, good variety of food, would be much better with AI bracelets, big queues for drinks outside during the day due to scanning cards all the time, also had to change card twice due to not scanning plus miserable staff. Staff in reception very nice/friendly. Plenty of sunbeds but for 7 days only one toilet in pool area open others locked and without paper. Good sized room but air con not working and would benefit from fridge, clean and towels changed regularly. Location very handy for beach, no noise disturbance at night.

Holiday Date:3rd Oct 2014
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Half Board
(4 suns)

Rooms, staff, location, pool, all very good. Television had 5 English speaking channels, all showing the same World news which was repeated over and over. Very monotonous. Hotel was in a good position near the beach and easy walk to shops etc.

Holiday Date:2nd Sep 2014
Accommodation:Troya Hotel
Room:Double Or Twin
Board:Half Board
(4 suns)

Rooms could be a bit more up to date, was cleaned everyday, food wasn't nice and some staff were rude, not friendly at all. Pool was good.

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Please note: the comments above are the subjective opinions of customers and not of sunshine.co.uk Ltd

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