Serenity Fun City Hotel & Resort
Makadi Bay, Egypt

  • Favourite
  • Add to Compare
Holidays at Serenity Fun City Hotel & Resort in Makadi Bay, Egypt
  • Serenity Fun City Hotel & Resort Picture 0
  • Holidays at Serenity Fun City Hotel & Resort in Makadi Bay, Egypt
  • Serenity Fun City Hotel & Resort Picture 2
  • Serenity Fun City Hotel & Resort Picture 3
  • Serenity Fun City Hotel & Resort Picture 4
  • Serenity Fun City Hotel & Resort Picture 5

Rating 5

The Serenity Fun City Hotel is a five-star, excitement-filled hotel featuring an Aqua Park, Luna Park and spa services. The perfect choice for an extra special family holiday to Hurghada.

3.1 / 5 from 7 reviews


Why use sunshine.co.uk?

Member of ABTA

Book with Confidence. sunshine.co.uk is an ABTA Member.

£1 Hotel Deposits

Book today, pay your balance 2 weeks before travel.

Save Money

Our customers say they saved money through booking with us.

ATOL Protected

Should a supplier cease trading, we can claim your money back.

Facilities

  • Satellite/TV
  • Elevators
  • Kids Pools
  • Kids Playground
  • Spa Facilities

## Please note that maintenance work will be carried out on the hotel’s swimming pools from 10/09/2018-30/05/2019. The work will be rotated so that not all of the pools are closed at the same time. ##

The hotel’s Aqua Park and Luna Park feature water slides, children’s slides and rides. Further facilities at the hotel include three connected swimming pools (with kids area), gym, massage service, sauna, steam bath, tennis courts, games rooms, kids club, children’s playground, a nightclub and internet corner. Entertainment at the hotel consists of live shows, music and special entertainment for kids.

A wide range of dining and social venues are available at the hotel, consisting of the hotel main restaurant, Italian restaurant, food court, Teppanyaki restaurant, Oriental restaurant, food court, poolside restaurant and bar, garden bar, lobby bar and English-style pub.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

Guest rooms at the Serenity Fun City feature a bathroom, TV, hairdryer, minibar, safe, tea and coffee making facilities and either a balcony, terrace or window.

Local charges may apply to some hotel facilities and others may be seasonal.

All Inclusive

All Inclusive service running times:

All Inclusive: 07:00-23:00
Ultra All Inclusive: 07:00-02:00

The All Inclusive information is a guide only and may be subject to change and/or availability.

Special Information

Please note; rates displayed are not available for nationals where the hotel is located. Please see clause 3.1 of our terms and conditions.

From 1st May 2014, the entry visa fee into Egypt is approx $25 USD. This can be obtained on arrival from approved bank kiosks in the arrival hall.

Map of Serenity Fun City Hotel & Resort

The hotel is located 800m from the beach and 35km from Hurghada Airport.

Address: Makadi Bay, Egypt Telephone: 0020 653 590950

Please note: the hotel locations shown are to be used for guide purposes only.

Serenity Fun City Hotel & Resort Reviews

Customer Rating 3.1 / 5 from 7 Customer Reviews

Holiday Date:5th Aug 2017
Accommodation:Serenity Fun City Hotel & Resort
Room:Family 2 Bedroom - Garden/Pool View
Board:All Inclusive
(2 suns)

Rooms ok, food not a lot of choice, pool ok. Hotel don't have enough staff, 2 lifts in the whole resort which are not in the hotel area or water park. No way of finding out if you're entitled for kids to get wrist band free for the Lunar Park, staff were good and friendly.

Holiday Date:1st Aug 2017
Accommodation:Serenity Fun City Hotel & Resort
Room:Double Or Twin - Garden View - Promo
Board:All Inclusive
(2 suns)

The rooms were very basic, they looked tired and were in desperate need of redecorating and a good clean. Upon entering the room my partner stood on a shard of glass which was on the floor which must have been missed from the cleaners, not the greatest start to the holiday having to remove glass from her foot and then clean up the blood from the floor. The tiles around the pools were a death trap, I received a 2 inch, very deep cut to my foot from one of these tiles just 3 days into the holiday which left me hobbling around for the duration of the stay, unable to put my weight on it, this understandably totally ruined my holiday. My kids feet and hands were full of small cuts from these tiles, towards the end I was sick of having to put plasters on them and continuously console them every time they got hurt, their shorts and swim suits were totally ruined.

Theft was also an issue for us whilst we were there, we had both our kids snorkelling masks stolen, my partners hat, money that was left in the room and a strange event of my camera and video camera going missing, only to be found just seconds later after I spoke to the hotel manager. The funny thing was is that we never left the room with it on the night they said it was allegedly found, I made sure they were left in the safe afterwards, very concerning! For the first week of our holiday we were bombarded with people selling excursions, no joke, we were approached 7 times before we could find sun lounger to lay on, it was ridiculous, day after day after day. Next was the music throughout the day, my kids are 6 and 9 and the last thing I want them to have to listen to all day is music with strong language in it. I'm not talking the odd mediocre profanities now and again, I mean strong F this, F that and other words I wouldn't dare write on here. As a family resort this was disgusting! We complained multiple times but it didn't make any difference what so ever.

The food was OK but nothing to write home about, after a couple of weeks of eating the same stuff and getting the runs and stomach cramp I was ready for a good Sunday lunch when I got back. One night one of the other guests had their birthday to which we arranged a meal in one of their restaurants, it was a total disaster. They messed up everyone's order, it took almost 2 hours for us to receive our main course and to top it all off they wanted to charge us for the champagne that we ordered but never got. The worst moment was when they forgot to get the kids drinks, when we asked for them one of the waiters approached our table and slammed a bottle of pop on our table and left it there and walked off. At this point we left the restaurant not even finishing our mains, very embarrassing for us all especially when it was for someones birthday celebration too.

The only reason I gave two stars was because of the Animations team and our Rep, Jo. The Animations Team were amazing, they were so good with the kids and kept us entertained the whole fortnight despite the resorts obvious issues. Jo was so helpful throughout, basically anything you needed she was the one to go to, a true asset to the Serenity Fun City Hotel.

Holiday Date:31st Jul 2017
Accommodation:Serenity Fun City Hotel & Resort
Room:Family 2 Bedroom - Garden/Pool View
Board:All Inclusive
(3 suns)

You will have a great time at this hotel. The entertainment team are fantastic particularly Sian and Charlotte. You will get a sun lounger around the main pools anytime up to 8am, however there are plenty available all day up near the water park. There are 5 a la carte restaurants with the Royal, Asian and Mexican the pick of the best. Meals are at best ok with limited choice. Ice cream only available for 1 hour during day. Kids rides are excellent. The grounds pools and rooms are in need of repair and redecoration. The swimming pool and paved pathways contain raised/cracked tiles! Room contains a free safe and you receive water each day, sometimes soft drinks. The guest relations manager Jo Charlton is fantastic, you have a problem she will sort it. The staff seem a bit thin on the ground and overworked. A special mention to the lifeguard Mohammed Zakaria who rescued my son after he got into a bit of difficulty in the pool after swallowing water whilst swimming, he also removed some thorns from his foot that he got from a plant he walked on! Jo and Zac are a real asset to the hotel. Scuba diving off the pier is a must. You do get hassled a lot off the spa reps and touts trying to sell you stuff, this is something the hotel need to curb. Make sure you barter like hell with the shopkeepers in the hotel, they tried selling me some scuba goggles and flippers for £55, which I finally got for £16. Make sure you take English money to resort as the exchange rate is better at the hotel (23 l.e to £1.)

Holiday Date:2nd Apr 2017
Accommodation:Serenity Fun City Hotel & Resort
Room:Double Or Twin - Promo
Board:All Inclusive
(5 suns)

I have been in many all inclusive hotels in Hurghada so I was expecting the same more or less! But this hotel exceeded my expectations in all the ways starting with management and staff were doing their best to make my stay enjoyable and memorable. Nothing is too much for a professional and friendly staff. Food was very good with a lot of varieties including everyday BBQ to suits every taste. Room was spotless. Garden area was very well maintained. Entertainment with different show everyday. It is a family friendly resort and definitely highly recommended.

Holiday Date:20th Aug 2016
Accommodation:Serenity Fun City Hotel & Resort
Room:Double Or Twin - Garden View
Board:All Inclusive
(5 suns)

The hotel was amazing and I would like to say a big thank you to Ahmed who work at the reception with his great service.

Holiday Date:27th May 2014
Accommodation:Serenity Fun City Hotel & Resort
Room:Double Or Twin - Promo
Board:All Inclusive
(4 suns)

Very clean, big rooms. Pools and aqua park are great. Food was normal. Very polite and friendly staff.

If you like 'Serenity Fun City Hotel & Resort'...

Below we have a few hotels that you may also like to consider.

Albatros White Beach Resort Book Albatros White Beach Resort online
  • Favourite
  • Add to Compare

Hurghada, Egypt
Albatros White Beach is a luxury hotel set right on the beachfront to the north of Egypt’s Red Sea Riviera. This is a great pick for a family or couples’ beach holiday....

4.7 / 5 from 28 reviews

Serenity Makadi Beach Hotel Book Serenity Makadi Beach Hotel online
  • Favourite
  • Add to Compare

Makadi Bay, Egypt
The Serenity Makadi Beach Hotel treats guests to an amazing experience of a luxury lifestyle combined with the warmth of true Egyptian hospitality. This hotel is the ideal choice for a relaxing and a...

4.6 / 5 from 20 reviews

Granada Luxury Belek Hotel Book Granada Luxury Belek Hotel online
  • Favourite
  • Add to Compare

Belek, Antalya Region
Granada Luxury Belek Hotel is a large resort with an Aqua Park and private stretch of beach. The hotel offers a wide range of facilities and a full entertainment programme which caters very well for f...

5 / 5 from 2 reviews

Jungle Aqua Park Hotel Book Jungle Aqua Park Hotel online
  • Favourite
  • Add to Compare

Hurghada, Egypt
Jungle Aqua Park is a perfect pick for families, couples or groups of friends looking for a full-filled and splashtastic holiday in Egypt. ...

4.5 / 5 from 115 reviews

Ali Baba Palace Hotel Book Ali Baba Palace Hotel online
  • Favourite
  • Add to Compare

Hurghada, Egypt
The Ali Baba Hotel is filled with fun facilities, making it a great pick for a family holiday to Hurghada....

4.3 / 5 from 28 reviews

Bodrum Holiday Resort And Spa Book Bodrum Holiday Resort And Spa online
  • Favourite
  • Add to Compare

Bodrum, Bodrum Region
Overlooking the bay, Bodrum Holiday Resort And Spa is a modern but traditional hotel suitable for holidaymakers looking for a relaxing and fun break away....

4.2 / 5 from 6 reviews

£1 Hotel Deposits

Book today, pay your balance 2 weeks before travel.

Flexible Payments

You can make balance payments at any time to suit you.

Customer Service

99% of our customers would recommend us.

Easy To Use

Simple step by step guide to booking your holiday.

Map

×
  • Inspire Me!
  • Compare Selected

Search the sunshine.co.uk website:

×