Santa Marina Plaza Hotel
Agia Marina, Crete

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Holidays at Santa Marina Plaza Hotel in Agia Marina, Crete Santa Marina Plaza Hotel
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  • Holidays at Santa Marina Plaza Hotel in Agia Marina, Crete
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Rating 4

Offering luxury accommodation in a stunning setting, this adult only hotel offers a truly relaxing and pampering holiday with a lively resort nearby.

4.5 / 5 from 13 reviews

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Facilities

  • Satellite/TV
  • Payable Laundry Service
  • Fitness/Gym Facilities
  • Safety Deposit Box Rental

The hotel features a large outdoor swimming pool with surrounding sun-terrace furnished with loungers and umbrellas.

Facilities include a fitness room and jacuzzi room, internet corner and Wifi access in the lobby area (local charge). There is also a buffet restaurant, an a'la carte restaurant, main bar and a pool bar.

Guest services include 24-hour reception, luggage storage, laundry services, beach towels (against deposit), conference facilities, private parking and 24-hour room service (local charge).

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

A total of 49 guest rooms and 2 junior suites, each equipped with air-conditioning, marble ensuite bathroom with hairdryer, satellite TV, direct dial telephone and a balcony or terrace.

A safe deposit box, mini-bar and Wifi internet access are available for a local charge.

Local charges may apply to some hotel facilities and others may be seasonal.

Special Information

Please note: A new Accommodation Tax has recently been approved in Greece (mainland and Islands). This tax will be effective from 01/01/2018 and is for any stays booked before and after, and for stays that include this date. The taxation will be per room, per day and is payable directly to the accommodation at check in. This taxation is not included in any prices shown. Cost in Euros is as follows (subject to changes): Properties registered and licensed as Hotels: 1-2 Stars 0,50€. 3 Stars 1,50€, 4 Stars 3,00€, 5 Stars 4,00€. In registered Apartments, furnished rooms etc. The daily taxation will be per room (and not per person) on a daily basis as follows: 1-2 Keys 0,25€. 3 Keys 0,50€. 4 Keys 1,00€.

Guests staying at Santa Marina Plaza Hotel must be at least 16 years old.

Map of Santa Marina Plaza Hotel

Set on the beachfront, close to a number of shops, cafes and restaurants. The hotel is also just 8km from the centre of Chania and its Venetian harbour.

Chania Airport is approx 23km away.

Address: Agia Marina, Crete, 73014, Greece Telephone: 0030 28210 36860

Please note: the hotel locations shown are to be used for guide purposes only.

Santa Marina Plaza Hotel Reviews

Customer Rating 4.5 / 5 from 13 Customer Reviews

Holiday Date:24th Oct 2016
Accommodation:Santa Marina Plaza Hotel
Room:Sea Front Double Or Twin - Front/Sea View
Board:Half Board
(4 suns)

Great service, staff were really lovely. Very relaxed atmosphere. Food was good.

Holiday Date:16th Sep 2016
Accommodation:Santa Marina Plaza Hotel
Room:Double Or Twin - Sea View
Board:Half Board
(3 suns)

Restaurant is small as this hotel only has 51 rooms, there is an open air terrace with tables and chairs which borders the restaurant on two sides with three doors leading indoors. Cigarette smoke comes inside and made a very unpleasant experience for not only us but many guests, sitting outside on the terrace was a nightmare as we were surrounded by smokers who were smoking between courses! Food was mediocre and not very warm. Buffet food is notoriously difficult to maintain heat as the metal covers of the food dishes were constantly being opened. The selection for us was difficult being pescatarians (vegetarians who eat fish). I had to speak with the lady chef and ask her to identify all the food which was vegetarian and she obliged by putting a V on the description labels every night. The staff are brilliant and a credit to the manager Vasiliki who was always available to discuss any matters arising.

Beach area is ok but there were people sitting on our hotel recliners who were not staying at this hotel and there was no security officer approaching them. Room 305 which we stayed in was really good with a superb sea view as we were on the second floor. Floors below us had palm trees in the way so ask for top floor when booking. There is little night entertainment but this suited us as we want peace and quiet when on holiday hence the "adult only tag". We would return to this hotel only if they could rectify the smoke problem when dining.

Holiday Date:16th Sep 2016
Accommodation:Santa Marina Plaza Hotel
Room:Double Or Twin - Sea View
Board:Half Board
(4 suns)

We liked the hotel and the staff were excellent but we did have a few issues. The main complaint was that smoking was allowed in the open area of the restaurant where we obviously would have liked to have sat but we were really affected by the smoke. We moved inside but the smoke was being blown in and so there was no escape. We do not eat meat and shell fish and the food in the restaurant was not labelled (ie vegetarian) so it was difficult to know what was suitable. We did mention this to the catering staff and manager and they did start to label the appropriate food with a 'v' which was much appreciated. Most of the buffet food was cold (as in most hotels) and the selection was poor. Otherwise we were happy with the room, public areas and position of the hotel and would return if the above issues were addressed by the management.

Holiday Date:11th Sep 2016
Accommodation:Santa Marina Plaza Hotel
Room:Sea Front Double Or Twin - Front/Sea View
Board:Half Board
(5 suns)

No problems on arriving at the Airport and Suntransfers were waiting - Great start and only got better! Hotel reception - service immaculate. On arrival we were greeted with a welcome drink and checked in quickly and efficiently, which is what we like having been up since 2 am. There is a good signal for WiFi .. now that's unusual! Staff; quite simply the staff here are amazing; smiling, friendly and worked tirelessly to make our holiday enjoyable one.

Room 210. The room was large and they couldn't have put us in a better room, this was a 1st floor room that had double sliding doors that led to our patio which gave us great views of the landscape and sea and could watch the sun rise which was stunning. The room contained a massive large comfy bed, towelling dressing gown and slippers (nice touch) mini bar, ample sockets, air con, tea and coffee making facilities, large mirror with dressing table, and TV. BBC & CNN for English speaking. The housekeeper was brilliant kept our room spotlessly clean. Bathroom; bath with shower, large mirror with hairdryer beside it, toiletries that were replenished (shampoo/conditioner, shower gel and body lotion, shower cap and needle set) towels.

Pool; cleaned every day. The water is fresh water and heated by the sun, temperatures were in the 30’s some days, it was refreshing. For a 10 euro each deposit you can use the hotels towels at the end of the holiday when you take your receipt back to the bar they refund your deposit. We never once had a problem with finding a sun bed as there were plenty.

Breakfast and dinner; we chose to stay half board and we were surprised by the quality and choice. Breakfast had something for everyone’s taste. Dinner was varied, good quality ingredients; tasty and well cooked.

Beach; there is a grassy area which leads from the pool bar to the beach. There are five steps onto the beach. Amazing. There is a life guard in attendance, plenty of sun beds, a beautiful warm sea that is shallow for quite a way out, a sandy beach what more could we ask for. A shower as you come off the beach to wash away the sand.

Pros: Ambience – relaxed and calm. Staff – Well oiled team, smiling, friendly, very hard working. Amenities - everything is on your doorstep Pool, Pool bar, Beach, Restaurant. Location - Chania 20 minutes away Chania old town is wonderful. Supermarket is next door, shops, restaurants, bars, car hire, cash-point all opposite the hotel.

Cons: There are none for this hotel. Santa Marina Plaza is a beautiful, calm and relaxing Hotel in a great location and we loved every minute of it.

Other: Trip to Balos (disappointing). We also had a 2 hour delay going back and the Airport queues were quite enduring in getting out - that was the only moan really.

To summarise: A fantastic Hotel with excellent service throughout and would recommend Chania to visit .. a beautiful Venetian town with lovely Harbour.

Holiday Date:8th Sep 2016
Accommodation:Santa Marina Plaza Hotel
Room:Sea Front Double Or Twin - Front/Sea View
Board:Half Board
(5 suns)

Booked 1 week for 2nd week in September in a sea front view room. After booking I was concerned with the reviews of previous guests not being given the rooms they initially booked and being placed in a different hotel. After some communication with my booking agent and hotel I was assured that this would not happen.

On arrival we received a nice welcome and were given a lovely room, 214 on the first floor overlooking the sea. The room itself was spacious, with a balcony directly overlooking the beach. The room was well equipped and very comfortable. We were given wifi codes for use during out stay. The air conditioning was effective, mini bar and kettle in the room. My only criticism is that the in room safe should be free as it’s in the room and part of it, but had to pay 17 euro for the week. Secondly, the television was tiny, like an old PC square monitor.

The food at breakfast and the evening buffet was delicious. Such a good selection of hot and cold food as well as international and local food. We were on half board, so ate at the evening buffet for 4 nights. We enjoyed a meal on the beach on one of the nights. Well worth booking this when you arrive, excellent service and very romantic. The staff were very attentive during meal times and provided an excellent service.

The beach, although quite narrow was very long and you could walk all the way down in both directions. Sunbeds and parasols were provided for guests, towels were issued with a refundable deposit. The sea in September was lovely and warm, quite clear and nice to swim. Always enough sunbeds and the beach provided a relaxing, child free zone during the hot daytimes (whole hotel was child free which was great). The swimming pool was nice and had a swim once, spent most of the days on the beach instead of around the pool. Used the pool bar on a number of occasions, as with most hotels quite expensive compared to costs outside.

The location of the hotel was excellent, no noisy night clubs. There were sufficient supermarkets, bars and restaurants literally on the hotel doorstep. Large supermarket just next door to hotel. Bus stop opposite hotel which took 20 minutes to get into Chania, tickets only 1.80 euros single which can be brought on the bus. Last bus back is about 00:30 to Agia Marina. Definitely worth a visit to Chania harbour, great for shopping, bars and restaurants. About 2km up the road is Plantias, a fairy lively place with a few more bars and a nightclub.

Overall. I was very impressed with the hotel, service, staff, facilities and especially our sea front view room. Could not have asked for much more, a memorable relaxing holiday in Crete.

Holiday Date:8th Sep 2016
Accommodation:Santa Marina Plaza Hotel
Room:Sea Front Double Or Twin - Front/Sea View
Board:Half Board
(5 suns)

Holiday Date:9th Apr 2016
Accommodation:Santa Marina Plaza Hotel
Room:Double Or Twin - Sea View
Board:Half Board
(4 suns)

Holiday Date:9th Apr 2016
Accommodation:Santa Marina Plaza Hotel
Room:Double Or Twin - Sea View
Board:Half Board
(4 suns)

Arrived to a warm and friendly welcome. Gorgeous large room which was immaculate and clean with fabulous sea / pool views. Superb modern bathroom. Food was very good, however there was a shortage of plates, glasses and cutlery. Plenty of free sun loungers both around the pool and on the beach. Room cleaned daily with bedding and towels changed every other day. Due to start of season wasn't adults only hotel as advertised which was disappointing!

Holiday Date:26th Sep 2015
Accommodation:Santa Marina Plaza Hotel
Room:Double Or Twin - Sea View
Board:Half Board
(5 suns)

Very nice hotel and rooms, lovely pool and beach.

Holiday Date:9th Sep 2015
Accommodation:Santa Marina Plaza Hotel
Room:Sea Front Double Or Twin - Front/sea View
Board:Half Board
(5 suns)

The hotel is a real gem, quite small and perfectly located for access to a wonderful beach. The staff are truly professional, as well as being thoroughly pleasant. The receptionist spontaneously helped out when there was a slight 'incident' with my hire car in the car park. The view from the room was beautiful. The food was beautifully presented and well cooked; the duck was the best I have ever tasted!

Holiday Date:15th Jun 2015
Accommodation:Santa Marina Plaza Hotel
Room:Sea Front Double Or Twin - Front/sea View
Board:Half Board
(4 suns)

Comfortable and clean, right on a nice beach with plenty of sunbeds always available but food disappointing and pool badly designed with high sides preventing views out to sea.

Holiday Date:14th Jun 2015
Accommodation:Santa Marina Plaza Hotel
Room:Double Or Twin - Sea View
Board:Half Board
(5 suns)

All staff were brilliant, helpful, cheerful. Led by Vicky, we could not have had a more restful holiday. No request was too much trouble. Great accommodation, super pool, excellent food in plentiful supply, heaven!

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