Santa Maria Hotel & Apartments
Bugibba, Malta

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Holidays at Santa Maria Hotel & Apartments in Bugibba, Malta
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  • Holidays at Santa Maria Hotel & Apartments in Bugibba, Malta
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Rating 3

Under new management, the Santa Maria provides a great base for those on a budget, with a good range of facilities and an ideal quiet location within easy reach of resort amenities.

2.7 / 5 from 28 reviews


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Facilities

  • Satellite/TV
  • Safety Deposit Box Rental

## Please note that card imprints will be taken for each booking on arrival. For guests who don’t carry credit cards, a €50 refundable deposit may be required at the manager’s discretion. Credit card details will be destroyed one month from the end of the stay. ##

Facilities available include a seasonal outdoor swimming pool, hot tub, sun terrace with loungers and a library.

The hotel offers a main restaurant serving traditional Maltese cuisine in buffet style as well as an on-site bar and snack bar for light bites and refreshments.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

Guests may choose from Double/Twin r Triple Rooms.

Rooms feature an en-suite bathroom, ceiling fans, safety deposit boxes, hair dryer, free Wi-Fi and either a balcony or terrace.

Local charges may apply to some hotel facilities and others may be seasonal.

Special Information

Please note; The Ministry of Tourism has implemented an Eco Tax for all accommodation in Malta. The tax will become effective on 1st April 2016 and will be applicable for all adult guests staying in hotels and other hosted accommodation. The tax will be 0.50c per adult per night, capped at a maximum of 5.00 Euro per adult per stay. The tax is payable directly to the accommodation, usually collected before check out.

This accommodation has previously been known as : Blue Sea Santa Maria Hotel & Apartments, Santa Maria Aparthotel

Map of Santa Maria Hotel & Apartments

The complex is located around 800m from the seafront and the Bugibba promenade, within easy reach of numerous shops, bars and restaurants.

The hotel is 20km from Malta International Airport.

Address: Triq Il Ramel, Bugibba, St Paul's Bay, Malta Telephone: 00356 21 576576

Please note: the hotel locations shown are to be used for guide purposes only.

Santa Maria Hotel & Apartments Reviews

Customer Rating 2.7 / 5 from 28 Customer Reviews

Holiday Date:30th Jun 2017
Accommodation:Santa Maria Hotel & Apartments
Room:Single - Land View
Board:Bed & Breakfast
(2 suns)

Hotel was OK overall. Breakfast was good standard with plenty of fresh choices. Hot, sausages, bacon, scrambled eggs etc or continental. There are two pools to choose from, the main one and a sister hotel across the road. The photos of the pool on the web site are of that one not the Santa Maria. The other pool was much nicer and better kept. Both were lacking sun shades. Only 5 or 6 compared to 50 sunbeds. Prices at the bar were very reasonable.
The rooms were basic and comfy but the cleaners weren't very effective; on 3 occasions, returning from trip's late in the evening no towels had been left in the room and had to collect from reception.

All staff were courteous, polite and very helpful. I requested a fridge in the room and it arrived that day at no charge, that was very good. Air conditioning was also no extra charge, it did struggle with the heat, at the time average was 36 degrees for late June that is high.

The worst thing about the hotel is, an international group use it as a base for school summer camp. From beginning June 'til end of September. When each week about 50 or 60 teenage children arrive to stay from all over Europe. This made meal times and pool times very busy and deafening. With very little control of the children and each group had music blasting out of mobile speakers, blue tooth to phones etc. Barging through in front of others at the reception desk to collect keys or pushing past to get to the lift in front of others, standing around in front of the main doors waiting for their guide and leaders to arrive most of which were locals and lived off site (very reluctant to let you pass). The location of hotel is quite close to local bus routes and about 20 minute stroll from sea front and Bugibba main square.

Holiday Date:29th Jun 2017
Accommodation:Santa Maria Hotel & Apartments
Room:Double Or Twin
Board:Bed & Breakfast
(2 suns)

I know this hotel which has a reputation for poor food, fully justified, so had opted for B&B. Good evening meals can be had €7.50! Paying €14.10 buys half carafe wine, 3 course at another hotel nearby and anything from €8 to €19 at Mangia E Ridi, new one about 100 metrs from Paul's Arcade towards main road.

All hotels in Bugibba suffer this time of year with Summer Schools. The children 10-18 are not supervised in dining room or in the evening. They are taken out mornings, lessons in afternoon, Russian's are best mannered, worst are the French with no respect or manners. If you are unfortunate enough to be in the same area as these students, running the corridors banging on doors all night is the norm. I was in side corridor and had no problems. Guests were complaining constantly, hotel put security on at night and guests were instructed to dial 0 for their assistance. Of course the next week fresh students would arrive!

The dining room has air conditioning but one unit of the two does not work (three weeks there - not working). Breakfast at 8 am was sweating, temperature near 30 then with big windows facing the sun. Cereal brands are the cheapest, its a cheap hotel but not in summer, the bread is brought in 7.30 but is yesterdays, sometimes Lurpak butter individual packs, mostly a spread. Cooked breakfast usually bacon, scrambled egg, hard boiled eggs which are eggs, normal stuff pus croissant, salad, yoghurt zero quality, super market sliced cheese/ham. One chef does good! Breakfast did not open at 7.30 because the supervisor did not come to work. I demanded entrance at 7.40 as pick up at 8am. Fruit juice, cold water, cornflakes, couple buns, none of the other 10 waiters would take charge. Not to even switch the electric on for tea/coffee machine. No milk for cornflakes. Eventually 7.50 Hungarian girl took over and things started to work. This is Santa Maria and hotel management problem which has never been sorted.

I go to Malta six times a year, mostly winter, constantly see poorly trained staff. Language is a problem as workers are from every EU country and most of Africa now. Thank goodness for Brexit! Go to Spain or Greece not Malta in the summer!

Holiday Date:29th Jun 2017
Accommodation:Santa Maria Hotel & Apartments
Room:Double Or Twin - Land View
Board:Half Board
(3 suns)

Ok, budget hotel.

Holiday Date:14th Jun 2017
Accommodation:Santa Maria Hotel & Apartments
Room:Single - Land View
Board:Bed & Breakfast
(4 suns)

Staff were very pleasant and helpful. Everywhere was kept clean and in decent state, staff responded quickly if informed of something in need of attention or repair. My request for a quiet room was catered for so my stay was peaceful. I had opted for bed and breakfast but being vegan I didn't find most of the selection on offer to my taste. Most mornings I just used their bread and coffee, providing my own bananas and non-dairy curd. All in all I found the hotel to be good value for money, the location is good for access to local transport and amenities and is only a few minutes walk from the sea. I will certainly return.

Holiday Date:5th Jun 2017
Accommodation:Santa Maria Hotel & Apartments
Room:Single - Land View
Board:Room Only
(3 suns)

Friendly staff, good location, really nice housecleaning staff.

Holiday Date:25th Apr 2017
Accommodation:Santa Maria Hotel & Apartments
Room:Single
Board:Bed & Breakfast
(3 suns)

The both hotels were very full of school parties and guests. I was in a small room, too small to be considered adequate to me, in the Santa Maria, which I had booked. Spoke to reception, I've been here before and they could move me in 2 days into San Anton across the road. Very nice room, much bigger to move round in with bathroom twice as big as I had had! Light and airy with ceiling fan which annoys the mosquitos.

I was booked as B&B which, having spent many weeks/months in Bugibba suited me. The breakfast was disorganised chaos for another 2 days 'til Hotel got a grip and from then on was what I expected of 3 star. The breakfast in Malta are the same whichever hotel you are in, table cloths make a slight difference. Corn flakes, puffed wheat, muesli, cooked bacon egg sausage hard boiled eggs, bread and near butter, malta bread Hobz, jam - normal Med fare. Suits me as eating out is only limited by cost, good evening meal from €5.50 to €14.50 Ribeye steak chips salad bread and proper butter. Angelos on the front, as you move towards the square prices rise but quality and service does not. Several rip off places 'recommended on internet - they put own reviews up'. Other nearby Hotels will do meal package or single meals. Good dancing at San Pawl weekend and even Monday.

Holiday Date:29th Oct 2016
Accommodation:Santa Maria Hotel & Apartments
Room:Single
Board:All Inclusive
(2 suns)

Holiday Date:2nd Aug 2016
Accommodation:Santa Maria Hotel & Apartments
Room:Double Or Twin
Board:All Inclusive
(1 suns)

Rooms had dirty baths with shower hose attached to wall with duct tape. Toilet stained and didn't flush. Toilet brush had faeces on and the whole room stunk of it when we entered. Bunk bed had missing slats. Several lamps didn't work. Floors were very dirty. The lifts broke several times. One morning I heard a lady calling for help as she was trapped inside. Had several cockroaches in my bathroom. The ceiling fan was virtually hanging on a wire and made a clicking sound. I paid all inclusive for 6 of us and the food was so vile my children only ate rolls and ice cream and we had to buy them food elsewhere. I was woken at 6am every morning except Sunday by the workmen from the building site just to the right of our rooms overlooking the pool. The noise went on for most of the day. Drilling hammering and an enormous crane hovering over the hotel carrying concrete blocks. Only one morning the dining room was open, the rest of the time we had to go to the hotel opposite for food. The only good point was the staff who were all helpful.

Holiday Date:19th Jul 2016
Accommodation:Santa Maria Hotel & Apartments
Room:Double Or Twin
Board:Bed & Breakfast
(1 suns)

Everything is old and is in need of a very urgent upgrade. The staff, although very pleasant, need to be trained better in dealing with customer problems.

Holiday Date:17th May 2016
Accommodation:Santa Maria Hotel & Apartments
Room:Double Or Twin
Board:Bed & Breakfast
(1 suns)

Hotel was old and dated, not enough sunbeds and shades for the customers. We only stayed for a week and had to ask at reception for toilet roll, clean towels and it took 3 days to get a light in the bathroom. The staff were less than helpful, the food was poor as was the bar. The restaurant was closed so we had to cross the road to the other hotel for breakfast, and because of the extra people there was no crockery or cutlery or enough table space. All in all, not a good hotel.

Holiday Date:10th Oct 2015
Accommodation:Santa Maria Hotel & Apartments
Room:Double Or Twin - Land View
Board:Half Board
(1 suns)

Very very poor. Booked a double bed and had 2 singles pushed together that where different heights. The air con was a plug in and leaked everywhere. We had to ask for clean towels and for the room to be cleaned as they didn't do it. Swimming pool had rocks in bottom, wasn't very clean and the food was awful.

Holiday Date:7th Aug 2015
Accommodation:Santa Maria Hotel & Apartments
Room:Double Or Twin
Board:Full Board
(4 suns)

All was fine in a crowded period. The bad reviews about this place are exaggerated. It is good enough for what you pay.

Holiday Date:11th May 2015
Accommodation:Santa Maria Hotel & Apartments
Room:Single
Board:Half Board
(2 suns)

I stayed at the Hotel twice in the past and had no complaints. Since then the Hotel has been taken over by "Blue Sea" and is used as an overflow for the San Anton hotel across the road. All meals at the San Anton, which were of an extremely poor quality. The Restaurant and Bars at the Santa Maria were all closed. Rooms serviced only twice in the fourteen days I was there. There was rubbish left in the corridors for days. I look forward to returning to Malta in the future, but not to this hotel or group of hotels.

Holiday Date:5th Mar 2015
Accommodation:Santa Maria Hotel & Apartments
Room:Single
Board:All Inclusive
(4 suns)

I didn't have any problems with this hotel. I found it clean and very good value for money. I was all inclusive and was always able to find something to eat and drink. English people always tend to moan about little things, I didn't.

Holiday Date:8th Nov 2014
Accommodation:Santa Maria Hotel & Apartments
Room:Double Or Twin
Board:Half Board
(4 suns)

Staff very friendly, location very good. All round a very good holiday. Would go again.

Holiday Date:1st Oct 2014
Accommodation:Santa Maria Hotel & Apartments
Room:Double Or Twin
Board:Room Only
(3 suns)

Clean rooms, very friendly staff. Room only so can't comment on the food.

Holiday Date:19th Sep 2014
Accommodation:Santa Maria Hotel & Apartments
Room:Double Or Twin - Promo
Board:All Inclusive
(4 suns)

Didn't actually stay at Santa Maria but in the sister hotel San Anton across the road but could use all their facilities. For the price we paid it was very good value we could always find something to eat in the all inclusive buffet. Found our room very clean, towels changed 3 times in 7 days. Also saw the pool area cleaned every morning and the staff we spoke to were very friendly. Would definitely stay there again.

Holiday Date:3rd Sep 2014
Accommodation:Santa Maria Hotel & Apartments
Room:Double Or Twin - Promo
Board:Half Board
(4 suns)

Nice hotel, good food, lovely staff. About 10 minutes walk to all shops, bars and restaurants. We had a lovely stay.

Holiday Date:4th Jul 2014
Accommodation:Santa Maria Hotel & Apartments
Room:Double Or Twin
Board:Bed & Breakfast
(5 suns)

Rooms were a good size and were fit for purpose. Were not cleaned whilst I was there though (3 days).

Holiday Date:18th May 2014
Accommodation:Santa Maria Hotel & Apartments
Room:Single
Board:All Inclusive
(4 suns)

Lovely clean hotel, staff friendly, ideal for families and older couples.

Show More Reviews
Please note: the comments above are the subjective opinions of customers and not of sunshine.co.uk Ltd

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