Occidental Grand Xcaret Hotel

Riviera Maya, Mexico

Occidental Grand Xcaret Hotel
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Rating 5

An air conditioned family friendly complex located on the beach and close to eco-archeological Xcaret Park. Ideal for families, couples and those looking for a quiet relaxing holiday on the beach.

4.8 / 5 from 4 reviews

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  • Sports facilities
  • Satellite/TV
  • Laundry
  • Kids Pools
  • Payable Laundry Service
  • Conference Facilities
  • Spa Facilities
  • Foreign Exchange
  • Fitness/Gym Facilities
  • Safety Deposit Box Rental

Facilities available to guests include 24 hour reception, money exchange, internet access (chargeable), conference facilities, 6 shops, launderette, medical assistance, car hire, car parking and a garage.

Further facilities include 4 swimming pools, saltwater swimming pool, loungers, parasols, sun terraces, 3 poolside snack bars, children's swimming pool, 10 outdoor jacuzzis, 5 indoor jacuzzis, gymnasium, sauna, steam bath, hairdressers, 2 tennis courts, direct beach access with loungers, parasols and a variety of water sports on offer (some are chargeable).

Guests can also enjoy a meal in one of the 11 restaurants on offer or a drink in one of the 10 bars available. There is also a nightclub and a theatre hall as well as a kid's club for children aged 4-12 years.

Local charges may apply to some hotel facilities and others may be seasonal.


Deluxe Rooms and Junior Suites include 2 double beds or 1 king bed, a stocked mini-fridge, safety deposit box, hair dryer, internet access, coffee maker, cable TV, telephone, iron/ironing board and safety deposit box rental. Each mini-fridge has water, beer and soft drinks that are replenished every other day. All rooms have air conditioning and a balcony or terrace.

Local charges may apply to some hotel facilities and others may be seasonal.

All Inclusive

The All Inclusive information is a guide only and is subject to change and/or availability.

The All Inclusive programme includes breakfast, lunch and dinner all served buffet style in the main restaurant. Snacks are served at various times during the day.

Locally produced alcoholic and non-alcoholic drinks, beer, wine and soft drinks are served throughout the day.

The All Inclusive information is a guide only and may be subject to change and/or availability.

Special Information

Please note: A compulsory departure tax of approx 800 Mexican Pesos (42-45GBP per person (Scottish pounds not accepted)) will be payable locally at the airport.

This accommodation has previously been known as : Occidental Grand Flamenco Xcaret Hotel

Map of Occidental Grand Xcaret Hotel

The complex is located approx 10 minutes from renowned Playa del Carmen. This glorious resort boasts winding river channels, free-form pools and a private beach with powder-soft white sand on a quiet cove.

Cancun International Airport is approx 65km from Occidental Grand Flamenco Xcaret Hotel.

Address: Carretera Federal Chetumal, Riviera Maya, 77710, Mexico

Please note: the hotel locations shown are to be used for guide purposes only.

Occidental Grand Xcaret Hotel Reviews

Customer Rating 4.8 / 5 from 4 Customer Reviews

Holiday Date:9th Nov 2014
Accommodation:Occidental Grand Xcaret Hotel
Room:Deluxe Double Or Twin
Board:All Inclusive
(5 suns)

Amazing grounds, loved the free roaming animals and all the staff were so friendly. Plenty of sun beds and room around the pools, great food and although we didn't go off the complex we didn't get bored once, just had a well chilled holiday. Thank You.

Holiday Date:9th Nov 2014
Accommodation:Occidental Grand Xcaret Hotel
Room:Deluxe Double Or Twin
Board:All Inclusive
(4 suns)

The hotel complex was very good, the staff could not do enough for us and were always on hand to help out. The main buffet was not very good, however, the snack bars and a la carte restaurants were good. The main buffet food was sometimes cold and lacked some choice, not enough bacon at breakfast and you often had to wait for it to be brought out. The rooms were clean, however, the room was sometimes a bit cold and we had trouble turning the heating on via the air con unit, this sometimes made the rooms smell a bit damp. Location was excellent and we were only a 10 mins ride away to Playa del Carmen which was really good at night. The free safe in the rooms was a really great benefit and I felt secure in leaving my belongings in the room. The hotel lacked outdoor seating areas to have a drink on an afternoon or evening, none of the bars except the lobby bar had any outdoor seating.

Holiday Date:2nd May 2014
Accommodation:Occidental Grand Xcaret Hotel
Room:Deluxe Double Or Twin
Board:All Inclusive
(5 suns)

Amazing hotel, everywhere was clean. Our room was just basic which was still really nice. Fridge in room was restocked daily with 7up, Pepsi, diet Pepsi, water, and beer. Fresh towels everyday and maid did a great job of our room. We also had a safe, iron, ironing board and umbrella in our room. Pools are all clean and we could always get a lounger, staff come round and take drinks orders and bring them to you if you don't want to swim up to the bar. Beach is small but didn't bother us because we are more pool people. We didn't do the unlimited xcaret experience when we booked but whilst there you can pay $179 each at reception for 3 days there which we thought was enough and then you also get to use the al a carte restaurants every night and a book of coupons to use. I loved this holiday and would love to go back, amazing memories. P.s the coco bongo club is a must for a night out, pay the extra to go as a gold member and then you get seats and waiter service. We loved it.

Holiday Date:29th Jun 2013
Accommodation:Occidental Grand Xcaret Hotel
Room:Luxury Double Or Twin
Board:All Inclusive
(5 suns)

It was a nice big hotel. Very clean and beautiful. The staff were extremely friendly.

Please note: the comments above are the subjective opinions of customers and not of sunshine.co.uk Ltd

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