Luna and Luna Park Hotel
El Arenal, Majorca

Holidays at Luna and Luna Park Hotel in El Arenal, Majorca Luna and Luna Park Hotel
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  • Holidays at Luna and Luna Park Hotel in El Arenal, Majorca
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Rating 3

Luna Park & Tropical Park Hotels are situated next to a pinewood forest in the very popular and lively El Arenal. Luna Park and Tropical Park consist of two hotels with shared facilities.

3.8 / 5 from 8 reviews

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Facilities

  • Satellite/TV
  • Elevators
  • Conference Facilities
  • Safety Deposit Box Rental

The hotels facilities and services include sun terrace, two large swimming pools, a restaurant with air conditioning and full buffet service, bars and lounges are all with air conditioning and music and a pool side bar.

There is a 24 hour reception, money exchange, lift access, TV room, internet access and a conference room with the capacity to hold up to 175 people is also available which is equipped with a projector and large screen. In the evening entertainment for adults and children is available.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

All of the 537 guest rooms are furnished with a bathroom with bath/shower, WC, telephone, balcony or terrace and safety deposit box rental on request.

Local charges may apply to some hotel facilities and others may be seasonal.

All Inclusive

All inclusive package, includes all main meals which are served in buffet style, breakfast from 08.00-10.00, lunch from 13.00-15.00 and dinner from 19.00-21.00. The drinks available with the main meals include, water, white or red wine, beer and refreshments.

Hot and cold snacks are also available, food is also available at the terrace of the Tropical Bar from 11.00-18.00. Afternoon tea and cakes are served at the main bars of both hotels from 15.00-16.00. Bars are open from 10.00-23.00.

The All Inclusive information is a guide only and may be subject to change and/or availability.

Special Information

To gain access the beach there is a steep hill, therefore it would not suitable for people with walking difficulties.

Please note; A new Eco-Tax has been approved in the Balearic Islands. This Eco Tax will apply for stays from the 01.07.2016 (tax also payable for stays that include this date). This tax is payable directly to the accommodation, this includes hotels, apartments, villas, hostals, B&B's and cruise ships. The amount payable is between 0.5 euro and 2 Euro per person per night depending on the category of the establishment and the season.

This accommodation has previously been known as : Luna Park & Tropical Park Hotel, Luna Park And Tropical Park Hotel

Map of Luna and Luna Park Hotel

The Hotels are situated approx 550 metres away from the gorgeous white sandy beaches of Arenal, with shops, cafes, bars and restaurants close by. There is also a sports complex located near the hotels.

Palma Majorca Airport is approx 11 km from the resort of El Arenal.

Address: C/Mossen Antonio, Ma Alcover, 6 El Arenal, El Arenal, Majorca, 07600, Spain Telephone: 0034 971 441 050

Please note: the hotel locations shown are to be used for guide purposes only.

Luna and Luna Park Hotel Reviews

Customer Rating 3.8 / 5 from 8 Customer Reviews

Holiday Date:25th Sep 2016
Accommodation:Luna and Luna Park Hotel
Room:Double Or Twin
Board:All Inclusive
(1 suns)

What an awful place and I am really struggling to wonder how this hotel is allowed to stay open! On our arrival all looked okay, a budget hotel with our attitude being you get what you pay for. Night one, was spent in a room over looking the bar across the road. Packed full of very loud people who were still there at 3am. We asked to be moved the following day and believe that these rooms are one night only rooms as reception was full of people requesting the same. The reception staff were accommodating and we were now over looking the grounds between the two hotel buildings, bliss so we thought. However once the inclusive bar closes at 11pm prompt, all guests seem to congregate at the reception area, with the very rude attitude of "I'm on holiday, I can be as loud as I like" so you would think that the hotels security would request for them to quiet down. However their security (1 man who works the reception desk) can be brought with a single cigarette. I'm sure the local police is their main security as in our 10 night stay they were there 5 times!

The pool area. There are no sun parasols and limited sun beds which do go very quickly. The 1 life guard who is not always on duty, and whom can not possibly cover both pools, makes an excellent snack burger as he spent most of his time cooking and collecting cups. He is also very rude. You are only allowed to have two drinks at any one time so as a party of 4 always had to have two people go to the bars. You are not able to order two snacks at the same time. So forget ordering two burgers as this is not allowed, unless two people are stood there. Snacks are burgers, hotdogs and dry cheese and ham toasties. The only bar open will only serve you two drinks at any one time and only if you are not wet, as they will tell you to get out if you are.

Main restaurants. For 9 nights the food was the same, cold and repetitive. Only on our last night did they cook anything different. Whilst you do have to be extremely fussy not to be able to eat anything there was little main choice. Puddings were the same every lunch and evening too. Entertainment. There is none. 1 karaoke, which was only 3 songs; 3 nights of parrot shows; 2 nights of the same international singer; 2 very German discos and 2 nights of the same band. Nothing was offered during the day, when I asked about music by the pool I was told the speakers were broken.

The hotel grounds were dirty and cigarette butts were plenty. There are no ashtrays and the bins always seem to be over flowing with paper cups. In the main bar they do serve fairly quickly and when tipped ring a bell. German people tip quite frequently so I have learnt. The reception staff were polite considering the amount of people who were complaining, one travelling couple waited to speak to the manager as they were appalled at their experience.
The resort is German orientated and is reflected in the staffs second language. For the first time in my holidaying experience I was looking forward to coming home. This is certainly not a hotel I would attend again even if given for free.

Holiday Date:19th Aug 2016
Accommodation:Luna and Luna Park Hotel
Room:Double Or Twin
Board:All Inclusive
(2 suns)

Holiday Date:19th Jul 2016
Accommodation:Luna and Luna Park Hotel
Room:Double Or Twin
Board:All Inclusive
(5 suns)

Very clean and staff very friendly.

Holiday Date:22nd Jun 2016
Accommodation:Luna and Luna Park Hotel
Room:Double Or Twin
Board:All Inclusive
(4 suns)

Good food.

Holiday Date:22nd Jun 2016
Accommodation:Luna and Luna Park Hotel
Room:Double Or Twin
Board:All Inclusive
(4 suns)

Good location, nice and clean hotel, nice service, friendly staff.

Holiday Date:13th Sep 2015
Accommodation:Luna and Luna Park Hotel
Room:Double Or Twin - Pool View
Board:All Inclusive
(4 suns)

Luna and Luna Park is a really good value hotel. It's clean, ideally situated and has everything that you need. The food wasn't always the best, but for the money we paid it was fine. Would definitely go back.

Holiday Date:22nd Jul 2015
Accommodation:Luna and Luna Park Hotel
Room:Double Or Twin
Board:All Inclusive
(5 suns)

Lovely hotel, great location, very clean with excellent service and very friendly staff. The only bad thing was the hotel was very noisy at night.

Holiday Date:27th Sep 2013
Accommodation:Luna and Luna Park Hotel
Room:Double Or Twin
Board:All Inclusive
(5 suns)

Look for the price this hotel is bang on, we paid less than £20 a night each so can't moan, was well happy. Would stay again, basic, but clean and friendly staff. (Recent Stag Weekend from Nottingham 9 of us.)

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