Fergus Pollensa Park Hotel & Spa
Puerto de Pollensa, Majorca

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Holidays at Fergus Pollensa Park Hotel & Spa in Puerto de Pollensa, Majorca
  • External View of Fergus Pollensa Park Hotel & Spa
  • Holidays at Fergus Pollensa Park Hotel & Spa in Puerto de Pollensa, Majorca
  • Entrance to Fergus Pollensa Park Hotel & Spa
  • Gardens of Fergus Pollensa Park Hotel & Spa
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  • Suite in Fergus Pollensa Park Hotel & Spa

Rating 3

This traditional hotel has a good range of facilities and is situated in a peaceful location which is ideal for the family holiday.

4.2 / 5 from 30 reviews


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Facilities

  • Satellite/TV
  • Kids Playground
  • Foreign Exchange

Facilities at the hotel include restaurant, snack bar, bar with dance floor, TV lounge, large swimming pool, gardens, sun terraces, tennis courts, aerobics, archery, pool table, table tennis, bicycle hire, children's playground, video games and entertainment through the day and in the evening. The hotel also offers a 24 hour reception, currency exchange facilities and laundry services.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

The hotel offers 316 guest rooms with single, twin and superior twin available. All rooms have private bathroom, safe, telephone, air conditioning and most have a balcony or terrace.

Local charges may apply to some hotel facilities and others may be seasonal.

Special Information

Please note; A new Eco-Tax has been approved in the Balearic Islands. This Eco Tax will apply for stays from the 01.07.2016 (tax also payable for stays that include this date). This tax is payable directly to the accommodation, this includes hotels, apartments, villas, hostals, B&B's and cruise ships. The amount payable is between 0.5 euro and 2 Euro per person per night depending on the category of the establishment and the season.

This accommodation has previously been known as : Pollensa Park Hotel, Pollensa Park Hotel & Spa

Map of Fergus Pollensa Park Hotel & Spa

The hotel is centrally located just 100m from the beach and 50m from a selection of bars and restaurants. There is an even greater selection of bars and restaurants in the resort centre which is just 1.4km away.

Address: BOT 5, Puerto de Pollensa, Majorca, 7470, Spain Telephone: 0034 971 865 350

Please note: the hotel locations shown are to be used for guide purposes only.

Fergus Pollensa Park Hotel & Spa Reviews

Customer Rating 4.2 / 5 from 30 Customer Reviews

Holiday Date:14th Apr 2017
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Single
Board:All Inclusive
(5 suns)

Holiday Date:11th Oct 2016
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Double Or Twin
Board:All Inclusive
(4 suns)

Holiday Date:4th Oct 2016
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Double Or Twin
Board:Half Board
(5 suns)

Normally in this class of hotel in Spain I am looking for something I can eat but here it was more about most things being nice and having to avoid little. The pasta bar delivered fresh piping hot pasta dishes and was particularly appreciated. Also the vegetables were well cooked and not the normal tasteless slop. Plenty of choice on starters and sweets too and breakfast was also good. The rooms were basic but clean, modern and included air con, fridge and balcony. Good facilities including great pool and tennis courts and right opposite Pro Cycle Mallorca bike hire. Really geared up for cyclists with good garage facilities. Staff were very helpful and friendly throughout. I will be going back here.

Holiday Date:10th Sep 2016
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Double Or Twin
Board:All Inclusive
(4 suns)

The hotel has just been modified. The staff were very helpful if required which made your holiday even more relaxing. I would certainly recommend this Hotel.

Holiday Date:26th Jun 2016
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Double Or Twin
Board:All Inclusive
(5 suns)

Every thing was ideal with rooms to suit all types.

Holiday Date:6th Aug 2015
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Double Or Twin - Sea View
Board:Half Board
(4 suns)

Hotel been improved since we stayed last year. Rooms refurbished well, now have a fridge (which was always a downer before). Air conditioning improved. Food better and dining room much improved. Recommend it.

Holiday Date:10th Jul 2015
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Double Or Twin - Sea View
Board:All Inclusive
(4 suns)

Holiday Date:9th Jul 2015
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Double Or Twin
Board:All Inclusive
(4 suns)

The hotel has been refurbished to a very high standard. Most of the staff are really lovely. Some of the bar staff can be quite rude. There is a pizza and pasta station, grilled fish and meat station and a few trays with meat dishes in. In the morning there is a lady cooking fried and poached eggs but this mingles with the queue for the cooked breakfasts which can be quite annoying. The pool is gorgeous - really warm. Lots of sunbeds - usual - people putting towels on at silly o'clock. You can sunbathe in the garden which is lovely. There are lots of tables and chairs around the pool area. Some are in the shade, some inside and lots in the sun. The Tex Mex Mexican is situated at the pool bar. This can be booked 24 hours notice. We were not that impressed with it to be honest. There is a cocktail of the day at the pool bar and a bar menu so if you are all inclusive you can see which drinks you have to pay more for. Smirnoff is free (sorry, that's all I drink). Lots of other well known brands are free too. You can have lunch at the pool bar - burgers, hotdogs, meatballs, salad, chips and deserts. At about 4 o'clock the chef clears all the food away and brings out loads of cheese/ham sandwiches and cake. You help yourselves to drinks in the restaurant - only beer, red, white and rose wine and soft drinks. The wine is horrible (ok mixed with lemonade). You can have wine from the menu on the table if you want to. All inclusive bar closes at 11 o'clock prompt. Entertainment - done by the staff most nights - some other acts brought in. They work hard day and night to entertain you. Kids disco 8.30 - 9.30. It is a good hotel and we enjoyed our holiday there.

Holiday Date:10th Jun 2015
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Junior Suite
Board:All Inclusive
(5 suns)

The hotel was all brand new and modern. The rooms were really clean and spacious and the food was amazing!

Holiday Date:10th Jun 2015
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Junior Suite
Board:All Inclusive
(5 suns)

We had a brilliant holiday. The hotel was all brand new and modern. The rooms were very clean and spacious and the food was amazing.

Holiday Date:9th Jun 2015
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Resort Double Or Twin - Resort View
Board:All Inclusive
(4 suns)

Hotel has been recently renovated and looked very clean and welcoming. Our room on the 2nd floor was fairly spacious but could do with more drawer space. Rooms were cleaned daily and linen changed as requested. The towels in the bathroom were a bit small and thin. Being over the restaurant we were disturbed every morning by the constant scraping of chairs across the floor. The service duct in the room was very noisy with the flowing of water from toilets and showers. A higher room would hopefully improve both these faults.

The pool had plenty of sun beds but the annoying habit of people saving beds with their towels from about 6.30am continues. About time it was stopped especially when people go off for the morning after saving beds.

The food was generally well displayed with plenty of choice but some queueing when waiting for freshly cooked meat or fish. The all inclusive wine was ok and some bottles of wine and Cava were available too on all inclusive. The snack food by the pool needed to be covered and consisted mainly of burgers and dubious looking hot dogs.

The majority of the staff were hardworking and helpful although some looked miserable! The entertainment staff worked very hard during the day and evening although we didn't watch all the shows. The position of the hotel is on the outskirts of the town and is a pleasant 20 minute walk along the seafront into the town.

Overall found the hotel to be quite noisy around the pool and in the restaurant, the only place to get any peace and quiet was on the grass areas away from the pool.

Holiday Date:9th Jun 2015
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Resort Double Or Twin - Resort View
Board:All Inclusive
(4 suns)

Newly refurbished the hotel looked very clean and welcoming. Bedroom on 2nd floor was fairly spacious but could do with more storage drawers. Being above the restaurant, every morning from 7 am we could hear the noise of chairs being scraped across he floor. The noise of flowing water from showers and toilets through the service duct in our room was annoying.

The are plenty of sunbeds around the pool but as usual early risers were putting towels on them from about 6.30 am to get the ones with umbrellas. About time this was stopped especially if they then went off for the morning.

The food was plentiful and well displayed. Some queuing when waiting for freely cooked meat or fish. Wine with all inclusive was ok. Could get some bottles of wine and Cava too on all inclusive.

Holiday Date:4th May 2015
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Double Or Twin
Board:All Inclusive
(5 suns)

The hotel staff are really helpful and friendly, nothing is too much trouble. The hotel itself is really clean and tidy absolutely everywhere being an important aspect for many people. Food and drink was amazing, a good variety of people and even had a gluten free area which was great as my friend is gluten intolerant. The Micheal Buble Tribute artist was a fab entertainer and not cheesy! I would definitely go there again and recommend this to others.

Holiday Date:10th Oct 2014
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Double Or Twin - Sea View
Board:All Inclusive
(5 suns)

Excellent. Quality hotel, friendly and helpful staff, super room overlooking pool and sea, excellent buffet food, well presented and lots of variety every day. Pleasant and comfortable public areas within hotel, clean pool and garden areas.

Holiday Date:26th Sep 2014
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Double Or Twin - Side Sea View
Board:All Inclusive
(4 suns)

We have stayed at Fergus Pollensa Park Hotel and Spa several times and it is still as good to look forward to. The staff were friendly and helpful. The large swimming pool was kept clean and the new loungers were a treat. The rooms were excellent and are kept in good order. The food was plentiful and plenty of varieties. I am sure we will be back again in the near future.

Holiday Date:22nd Sep 2014
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Double Or Twin - Sea View
Board:Half Board
(4 suns)

Our fourth stay and the first disappointment overall. Check-in and counter staff as efficient as ever. Sea/mountain view room on 5th floor gave excellent view although opposite street bars, but didn't bother us. Beds made daily but little evidence of cleaning. Air con, safe with charge, beds hard.

Half board food was adequate with usual fare. Breakfast very good. Evening meal hit or miss with regard to quantities. Most evenings shortage of meats for periods, vegetable choice very limited. Poor sweet trolley. Bar area very hot. Drinks served in plastic tumbler, cheapest lines even though we were half board. Little or poor entertainment. On one wet afternoon my daughter was served a cup of coffee from the main bar in a polystyrene beaker!

Use of spa was going well until the manager demanded an additional 2 euro daily for fresh towels. You must refresh daily under her rules even if only used in spa. Gym locked and on occasions no key available. She insisted I take a shower between steam room and pool yet the shower is in the changing room away from the Spa.

Outdoor pool is big and the gardens are spacious. Hotel was full to capacity but there was ample room for all. Location is good, nice restaurants nearby. If we return it will be on a B&B basis only.

Holiday Date:12th Aug 2014
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Superior Double Or Twin
Board:All Inclusive
(4 suns)

The Pollensa Park and Spa was lovely. The whole hotel was spotlessly clean and the staff on the front desk were very friendly. The rooms are lovely and spacious with comfortable beds. Booking with Sunshine was so hassle free, and I cannot say thank you enough to them.

Holiday Date:12th Aug 2014
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Superior Double Or Twin
Board:All Inclusive
(4 suns)

We had a lovely time, the room was fantastic, we were on the 8th floor. The hotel was nice and clean, and they cleaned all communal areas regularly. The issue of sun loungers was you had to put your towel on beds at 6am to 7am, or not get one. The food was good, different meals every day, with plenty of choice. The staff were generally friendly, the lady in the spa was lovely, and the cleaners did a fab job of our room. Our room had a fridge and a safe, and the bathroom had a bath and two showers. It was very family friendly.

Holiday Date:7th Aug 2014
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Sea Front Double Or Twin - Front/sea View
Board:Half Board
(5 suns)

Excellent all round.

Holiday Date:23rd Jun 2014
Accommodation:Fergus Pollensa Park Hotel & Spa
Room:Sea Front Double Or Twin - Front Sea View
Board:Half Board
(3 suns)

We've stayed at this hotel several times before and booked half board because the food has always been excellent. Since then of course the hotel management has changed. The food was not as good, particularly the fish. There was little variety in the evening, although the breakfasts were OK. The rule where gentlemen are required to wear trousers in the evening is no longer enforced which, without being snobby, does spoil it. If they wore smart shorts it wouldn't be so bad but some are scruffy. The hotel as gone AI and I think this is a mistake because the quality for the food has gone down.

The beds around the pool have been renewed but are black which gives a rather depressing look, whereas the old ones were blue and more cheerful. The new beds were really uncomfortable too - if you could get one at all. The entertainment can only loosely be called entertainment. Most of it was by their own staff. We stayed in one evening only out of fourteen and then only because they had a singing duo called El Duo. We did enjoy this one show.

The location is of course the same and that is good. It's very handy for buses, the beach, supermarkets and other hotels. The rooms were clean but the furniture a little tired. The staff were friendly and efficient. It will be a long time before we consider going back and then only on a B&B basis.

Show More Reviews
Please note: the comments above are the subjective opinions of customers and not of sunshine.co.uk Ltd

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