The hotel is 2 km from the centre of Fes, 5 km from the railway station and 17 km from the airport.
The Zalagh Parc Palace Hotel offers a pool, indoor pool, fitness centre, sauna, hammam, Turkish bath, beauty centre, bowling, tennis and squash. The hotel also offers conference and meeting rooms, parking and shops.
Guests can find several bars and restaurants at the hotel. These include a Moroccan, Italian, international, pizzeria, a la carte restaurant, piano bar and a nightclub.
There are 515 guestrooms and these include 3 royal suites and 8 presidential suites (240 guestrooms and junior suites have facilities for disabled). Each guestroom benefits from private bathroom, hairdryer, internet access, mini bar, air conditioning, heating, safety deposit box, alarm clock, telephone, fax, satellite TV and balcony.

| Currency: | The local currency of Morocco is the Dirham |
| Electricity: | The voltage in Morocco is 127/220V-50 Hz |
| Sockets: | 1,6 (View Socket Types) |
| Vaccines: | Typhoid and Hepatitis A recommended. Diphtheria, Tuberculosis, Hepatitis B and Rabies recommended if staying for a long duration. |
| Safe Water: | (2/5) |
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