Located in the hotel zone, the hotel is close to all the shops, bars and restaurants that the resort has to offer as well as the facilities at the groups other hotels. hotels.
Facilities at the Royal Mayan include swimming pool with children's section, sun terrace with loungers, poolside snack bar, children's playground and club, hairdresser, spa featuring sauna, steam bath, jacuzzi, massage and health treatments and entertainment for adults and children. Sporting activities include bicycles, table tennis, beach volleyball, gym, tennis, diving, aqua aerobics and snorkelling. There is also Internet access, laundry facilities and car hire available at the hotel. There are a total of 10 restaurants and 5 bars within the Royal Resort family featuring a range of food such as Italian, Caribbean and Mexican.
Rooms have private bathrom with hairdryer, mini fridge, 2 double beds, cable TV, direct dial telephone, safe (local charge), radio, stereo, central heating, air conditioning and terrace or balcony.

| Currency: | The local currency of Mexico is the Mexican peso |
| Time Zone: | Mexico is 6 hours behind the UK. The current time in Mexico is 19:07 |
| Electricity: | The voltage in Mexico is 127V-60 Hz |
| Sockets: | 2,5 (View Socket Types) |
| Vaccines: | Typhoid and Hepatitis A recommended. Diphtheria, Tuberculosis, Hepatitis B and Rabies recommended if staying for a long duration. |
| Safe Water: | (3/5) |
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