The hotel is situated within the walls of the old city and is within walking distance of many of the attractions and 20km away from the Royal Fes Golf Club.
There are many facilities at the hotel including a piano bar, 3 restuarants, swimming pool, sauna, fitness centre, beauty salon, tennis, shops, room service, parking and baby sitting service.
Rooms have en suite bathroom with hairdryer, Sat TV, telephone, radio, in room safe, mini bar and air conditioning.

| Address: | Bab El Guissa, Fez, Morocco |
| Currency: | The local currency of Morocco is the Dirham |
| Electricity: | The voltage in Morocco is 127/220V-50 Hz |
| Sockets: | 1,6 (View Socket Types) |
| Vaccines: | Typhoid and Hepatitis A recommended. Diphtheria, Tuberculosis, Hepatitis B and Rabies recommended if staying for a long duration. |
| Safe Water: | (2/5) |
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