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"After sending back the review from my holiday, there was no space to praise your excellent service. I have used your Company several times in the past few years and found your service impeccable. All the arrangements just click effortlessly into place."

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Jan 2015

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Rating 5

Occidental Grand Xcaret Hotel


Riviera Maya



Occidental Grand Xcaret Hotel
An air conditioned family friendly complex located on the beach and close to eco-archeological Xcaret Park. Ideal for families, couples and those looking for a quiet relaxing holiday on the beach.

Depart Sat 
Duration   Return : Thu 1st Jan 1970
Room 1
Occidental Grand Xcaret Hotel Reviews
Customer Rating : 4.8 / 5
Read 4 x Customer Reviews
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Hotel Facilities At A Glance...
Kids Club
Kids Club
24hr Reception
24hr Reception
Swimming Pool
Swimming Pool
Family Friendly
Family Friendly
All Inclusive
All Inclusive
Medical Assistance
Medical Assistance
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Occidental Grand Xcaret Hotel
Summary Tab

Facilities available to guests include 24 hour reception, money exchange, internet access (chargeable), conference facilities, 6 shops, launderette, medical assistance, car hire, car parking and a garage.

Further facilities include 4 swimming pools, saltwater swimming pool, loungers, parasols, sun terraces, 3 poolside snack bars, children's swimming pool, 10 outdoor jacuzzis, 5 indoor jacuzzis, gymnasium, sauna, steam bath, hairdressers, 2 tennis courts, direct beach access with loungers, parasols and a variety of water sports on offer (some are chargeable).

Guests can also enjoy a meal in one of the 11 restaurants on offer or a drink in one of the 10 bars available. There is also a nightclub and a theatre hall as well as a kid's club for children aged 4-12 years.

Sports facilitiesSatellite/TVLaundryKids Pools
Payable Laundry ServiceConference Facilities Spa FacilitiesForeign Exchange
Fitness/Gym FacilitiesSafety Deposit Box Rental

Deluxe Rooms and Junior Suites include 2 double beds or 1 king bed, a stocked mini-fridge, safety deposit box, hair dryer, internet access, coffee maker, cable TV, telephone, iron/ironing board and safety deposit box rental. Each mini-fridge has water, beer and soft drinks that are replenished every other day. All rooms have air conditioning and a balcony or terrace.

This accommodation has previously been known as : Occidental Grand Flamenco Xcaret Hotel

Special Information

Please note: A compulsory departure tax of approx 800 Mexican Pesos (42-45GBP per person (Scottish pounds not accepted)) will be payable locally at the airport.

Local charges may apply to some hotel facilities and others may be seasonal.
Room Types available :
  • Deluxe Double Or Twin
  • Deluxe Grand Double Or Twin
  • Deluxe Single
  • Deluxe Unlimited Xcaret Experience
  • Deluxe Unlimited Xcaret Experience All Inclusive Bronze
  • Double Or Twin
  • Gran Concierge Deluxe
  • Gran Concierge Deluxe All Inclusive Bronze
  • Grand Double Or Twin
Map Tab

Occidental Grand Xcaret Hotel

Carretera Federal Chetumal
Riviera Maya

The complex is located approx 10 minutes from renowned Playa del Carmen. This glorious resort boasts winding river channels, free-form pools and a private beach with powder-soft white sand on a quiet cove.

Cancun International Airport is approx 65km from Occidental Grand Flamenco Xcaret Hotel.

Please note, the hotel locations shown on are to be used for guide purposes only.
Meals Tab

Meal Types available at Occidental Grand Xcaret Hotel

All Inclusive

The All Inclusive information is a guide only and is subject to change and/or availability.

The All Inclusive programme includes breakfast, lunch and dinner all served buffet style in the main restaurant. Snacks are served at various times during the day.

Locally produced alcoholic and non-alcoholic drinks, beer, wine and soft drinks are served throughout the day.

The All Inclusive food and drink information is a guide only and may be subject to change and/or availability and may vary between hotels.

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Lowest Prices Guaranteed

We work hard to offer you the lowest prices for your holidays. In the unlikely event that you can find them cheaper, let us know and we'll cheerfully refund the difference.

We simply ask that :

  • Holiday must be outside 14 days from departure
  • Include all taxes, luggage charges where applicable (unlike some companies, we don't hide the taxes or luggage charges till the last minute)
  • If included flights must be identical

To find out more about our price promise, please click here

Testimonials Tab

"I just wanted to thank you for your excellent service during our recent holiday. Everything ran very smoothly from the flights to the transfers. "

Mrs O'brien, Nov 2014

"Many thanks for sorting the e-tickets..Sunshine always give a first class service. We have holidayed using Sunshine three times before and have always been impressed with the service. Well done to the team."

Mr Tetlow, Feb 2015

"Just got back from a fabulous holiday, thank you for a smooth transaction and a no problem holiday. Thank you for your excellent service we will definitely be using your company again!"

Mrs Richardson, Sep 2014

"We wanted to write to thank you for doing everything you set out to promise for our holiday. Everything went so very well and the flight and hotel was the best we have been to anywhere. We are coming back to you for our next holiday."

Mr Jarvis, Aug 2014

"Just want to say thank you so much for your quick response to us. It's very much appreciated. Really pleased with the help you've given us and will be recommending sunshine to family and friends."

Mr Marsden, Nov 2014

Read even more testimonials here
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Review Tab
  • Occidental Grand Xcaret Hotel
  • Deluxe Double Or Twin, All Inclusive
  • 9th Nov 2014

(5 stars)

Amazing grounds, loved the free roaming animals and all the staff were so friendly. Plenty of sun beds and room around the pools, great food and although we didn't go off the complex we didn't get bored once, just had a well chilled holiday. Thank You.

  • Occidental Grand Xcaret Hotel
  • Deluxe Double Or Twin, All Inclusive
  • 9th Nov 2014

(4 stars)

The hotel complex was very good, the staff could not do enough for us and were always on hand to help out. The main buffet was not very good, however, the snack bars and a la carte restaurants were good. The main buffet food was sometimes cold and lacked some choice, not enough bacon at breakfast and you often had to wait for it to be brought out. The rooms were clean, however, the room was sometimes a bit cold and we had trouble turning the heating on via the air con unit, this sometimes made the rooms smell a bit damp. Location was excellent and we were only a 10 mins ride away to Playa del Carmen which was really good at night. The free safe in the rooms was a really great benefit and I felt secure in leaving my belongings in the room. The hotel lacked outdoor seating areas to have a drink on an afternoon or evening, none of the bars except the lobby bar had any outdoor seating.

  • Occidental Grand Xcaret Hotel
  • Deluxe Double Or Twin, All Inclusive
  • 2nd May 2014

(5 stars)

Amazing hotel, everywhere was clean. Our room was just basic which was still really nice. Fridge in room was restocked daily with 7up, Pepsi, diet Pepsi, water, and beer. Fresh towels everyday and maid did a great job of our room. We also had a safe, iron, ironing board and umbrella in our room. Pools are all clean and we could always get a lounger, staff come round and take drinks orders and bring them to you if you don't want to swim up to the bar. Beach is small but didn't bother us because we are more pool people. We didn't do the unlimited xcaret experience when we booked but whilst there you can pay $179 each at reception for 3 days there which we thought was enough and then you also get to use the al a carte restaurants every night and a book of coupons to use. I loved this holiday and would love to go back, amazing memories. P.s the coco bongo club is a must for a night out, pay the extra to go as a gold member and then you get seats and waiter service. We loved it.

  • Occidental Grand Xcaret Hotel
  • Luxury Double Or Twin, All Inclusive
  • 29th Jun 2013

(5 stars)

It was a nice big hotel. Very clean and beautiful. The staff were extremely friendly.

Please note: the comments above are the subjective opinions of customers and not of Ltd

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Please note, this information is provided as a guideline only. acts only as an agent in respect of all bookings we take and/or make on your behalf. For all arrangements, your contract will be with the supplier of the arrangements in question. You may decide to make one or more bookings with us at the same time, however all bookings are available to be purchased separately at the same price as they are if booked together. This means that any multiple bookings do not constitute a package as defined in the Package Travel Regulations 1992. Please see our booking conditions for further details.
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