The hotel is 65 km from Catania airport and 290 km from Palermo airport.
The Excelsior Palace Hotel offers a pool (open 1 April to 30 September), tennis (local charge), television room, laundry service and internet corner.
The hotels restaurant offers Italian and international dishes and a wide selection of wines. There is a piano bar where guests can relax and a pool café serving refreshments all day.
All of the guestrooms benefit from private bathroom, safety deposit box, direct dial telephone, mini bar, satellite TV, air conditioning (May to September) and some rooms also have a balcony.

| Currency: | The local currency of Italy is the Euro |
| Time Zone: | Italy is 1 hour ahead of the UK. The current time in Italy is 21:56 |
| Electricity: | The voltage in Italy is 230V-50 Hz |
| Sockets: | 1,4 (View Socket Types) |
| Vaccines: | Hepatitis A - Recommended if staying for a long duration. |
| Safe Water: | (5/5) |
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