The hotel is located 64 km from Heraklion airport, 9 km from Aghios Nikolaos and 1.5 km from Elounda Village.
The hotel offers guests an outdoor seawater pool, indoor heated freshwater pool, children's pool, 2 floodlit tennis courts, basket/volleyball court, games rooms and table tennis. There is a watersports centre proving scuba diving, sailing, waterskiing, windsurfing (all local charge). The hotel offers a shopping arcade, car/yacht hire, limousine hire, helicopter service, valet parking, secretarial and business service and an excursion and travel desk. The hotel offers a children's supervised animation program.
The hotel offers conference rooms where the smallest room caters for up to 120 persons and an amphitheatre for up to 600 persons.
The hotel offers a main restaurant, Aretoussa, serving an American buffet breakfast, buffet lunch and five course dinner menu (Greek and international cuisine). The Ariadne Kafeneion serves Greek traditional specialties and the Thalassa Restaurant serves fresh fish delicacies on the waterfront. In addition, the 'F' Restaurant, located at the waters edge, offers creative Mediterranean cuisine, the Sail in Beach Bar, on the beach, offers drinks and snacks, the Poseidon Pool Bar offers light snacks and refreshments and lastly, the Erato, is a lounge/piano bar that is open until the early hours of the morning.
The Elounda Bay Palace offers 262 rooms in total and offers first class service and unique accommodation. All rooms and bungalows are designed and decorated in a modern style and have a touch of luxury and are fitted with air conditioning, marble bathroom, TV with satellite (50 channels), music, direct dial telephone, safety deposit box, mini bar, bathrobes, slippers, hair dryers and private balcony or terrace.



| Currency: | The local currency of Crete is the Euro |
| Time Zone: | Crete is 2 hours ahead of the UK. The current time in Crete is 18:36 |
| Electricity: | The voltage in Crete is 220V-50 Hz |
| Sockets: | 1,3,6,4 (View Socket Types) |
| Vaccines: | Hepatitis A - Recommended if staying for a long duration. |
| Safe Water: | (5/5) |
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