The city of Heraklion is 22 km away and Heraklion airport is 25 km away.
The hotel offers guests a new luxurious lobby area with shops, new trendy bar/lounge, a new large gym with sea views, a new swimming pool with an exclusive gourmet restaurant, 3 additional restaurants, virtual bowling and musical fountain show.
The resort itself has many fantastic facilities including a variety of bars and dining areas such as Precieux restaurant and bar, Safran pool-restaurant and bar, El Greco gourmet restaurant, Knossos restaurant, Zeus main hotel restaurant, Mousses pool-restaurant and Poseidon Greek Taverna. Other facilities include Capsis Euphoria Rejuvenating Spa and Hercules Health, Fitness and Beauty Club. A selection of 7 swimming pools (Crystal Energy features the largest pool in the resort), 3 sandy beaches, many indoor and outdoor sporting activities. The Capsis Botanical Gardens featuring many flowers, trees and statues. 3 greenhouses covering 25 acres producing organic vegetables, herbs, fruits and flowers. Facilities for children include Capsis Minoan Amusement Park, open air playground, swimming pool, zoo home to many birds and animals, special children's menus and baby sitting (on request). 24 hour room service (extra), Daily Bouzouki entertainment at the hotels taverna, a fish barbecue at the hotels taverna once per week, fully-equipped business centre with secretarial services, various meeting rooms & function areas for private events, wireless Internet (WiFi) in public areas of Ruby Red, Regal Hotel and Crystal Energy Hotel main buildings and pools, sun beds at swimming pools and at Cladissos Beach, dry cleaning/laundry service and express service (extra), safe deposit boxes, bridge room and TV/video room.
All the 70 one-bedroom suites of the Crystal Energy Hotel will offer a one-double-bed-bedroom with separate bathroom including walk-in closet and bathtub and a separate living room with sitting area, desk and bathroom with shower. These suites are ideal for demanding guests looking for ultimate comfort and for families with children, as the living room sofa can become a double bed for them.
All suites will feature the “new Capsis bed concept” featuring custom-made mattresses, feather duvets with white linen bed sheets and a choice of pillows for ultimate comfort. Each accommodation will also feature marble bathrooms and the “new Capsis bathroom concept” with luxurious towels, bathrobes and slippers, beach towels in the rooms and all luxurious toiletries replenished daily.

| Address: | Aghia Pelagia, Crete, 75100, Greece |
| Currency: | The local currency of Crete is the Euro |
| Time Zone: | Crete is 2 hours ahead of the UK. The current time in Crete is 21:54 |
| Electricity: | The voltage in Crete is 220V-50 Hz |
| Sockets: | 1,3,6,4 (View Socket Types) |
| Vaccines: | Hepatitis A - Recommended if staying for a long duration. |
| Safe Water: | (5/5) |
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